Automated Data Collection
Use AI voice agents to collect specific information, responses, or structured data from individuals or lists of contacts through natural, automated phone conversations.
Key Advantages
Discover how our AI voice agents transform lead qualification
Structured Data Capture
Design conversational flows to gather specific data points (e.g., addresses, IDs, preferences, responses) accurately.
Efficient Information Gathering
Automate the process of calling contacts to collect updates, verify information, or gather required data points.
Integration with Databases/CRMs
Push collected data directly into your CRM, database, or other systems via API or integrations.
Natural Interaction Experience
Collect data through conversation rather than forms, which can feel more natural for some users.
Reduced Manual Data Entry
Minimize errors and save time by automating the data collection and entry process.
Scalable Collection Campaigns
Easily scale data collection efforts to large lists using batch calling features.
How AI Data Collection Works
Configure AI voice agents to engage contacts in conversation, ask specific questions, and record responses in a structured way.
Define Data Requirements
Specify the exact pieces of information you need to collect and the format required.
Design Collection Agent
Create the voice agent script with questions designed to elicit the required data, including validation logic if needed.
Initiate Calls
Launch calls individually via API or in bulk using batch campaigns targeting your contact list.
Capture & Integrate Data
The AI captures responses, structures the data, and pushes it to your designated system (CRM, DB, Sheet) via integrations.
Send Data Where You Need It
Connect VoiceInfra to your databases, CRMs, spreadsheets, or custom applications to store and utilize collected data.
CRM Systems (Salesforce, HubSpot, Zoho)
Databases (SQL, NoSQL via API)
Google Sheets
Airtable
Field Service Management (FSM) Systems
EHR/PMS Systems
Custom Applications via API/Webhooks
Zapier / Make
Frequently Asked Questions
It's best for collecting structured or semi-structured data like contact information updates, verification details (e.g., last 4 digits of SSN - with compliance considerations), simple survey-like responses, status updates, or confirming details already on file.
The AI agent logic can include validation steps. For example, it might repeat back a collected piece of information for confirmation or use basic pattern matching (e.g., for email format). More complex validation might require backend integration via function calling.
Collecting sensitive data (like PII or financial info) requires careful consideration of security and compliance (PCI, HIPAA, GDPR). The platform provides secure transmission (encryption), but you must ensure your entire workflow and data handling process is compliant. Redaction features might be applicable.
Data is typically structured (e.g., JSON format) based on your agent configuration. It can be accessed via API, webhooks pushed to your system, direct integration connectors (e.g., to a CRM), or by exporting reports from the platform.
The AI agent's script should include paths for handling refusals gracefully. It can end the call politely or offer to transfer to a human agent if appropriate, based on your configured logic.
Yes, the AI can ask open-ended questions and record the verbal response. The system will transcribe the audio, providing you with text-based qualitative data for analysis.
Ready to transform your operations?
Schedule a demo to see how our solutions work for your industry.