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Talk to the Engineers Who Built the Platform

No ticket queues. No tier-1 helpdesk. Reach the team that actually builds VoiceInfra. We answer within hours, not days.

24/7
Support Coverage
<4hr
Critical Response Time
Direct
Engineering Access
99.9%
Uptime SLA
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hello@voiceinfra.ai|Monday - Friday: 3 AM - 7 PM UTC

ABOUT VOICEINFRA

Building the Future of Voice AI

Engineers and entrepreneurs passionate about making voice AI accessible to every business.

Our Mission

To make enterprise-grade voice AI accessible to businesses of all sizes, enabling 24/7 customer service without the complexity.

Our Team

Founded by engineers with deep experience in telecommunications, AI, and enterprise software development.

Our Vision

A world where every business can provide instant, intelligent customer service through natural voice interactions.

WHY BUSINESSES TRUST US

Why Businesses Trust VoiceInfra

Built with enterprise-grade security and reliability.

Enterprise Security

Enterprise security standards for data protection.

High Uptime

Reliable infrastructure with redundant systems.

Sub-Second Response

Ultra-low latency for natural conversations.

White-Glove Support

Direct access to our engineering team.

SUPPORT & OPERATIONS

We're Here When You Need Us

Direct access to engineers, not a ticket queue.

Support Hours

Monday - Friday: 3 AM - 7 PM UTC

Emergency support available 24/7 for critical issues.

Response Time

Email: Within 24 hours

Critical issues: Within 4 hours during business days.

Technical Support

Direct engineering access

Get help from the team that built the platform.

Frequently Asked Questions

Most customers are live within 1 week of initial contact. Our 5-step process: Choose your voice & intelligence (ElevenLabs, Cartesia, Rime + GPT-4, Claude, Gemini), upload your knowledge (website crawler or document upload), configure lead capture forms, connect your phone system via SIP, and go live with monitoring. We handle the technical complexity with white-glove onboarding.
Yes! VoiceInfra integrates with virtually any phone system via SIP - Avaya, Cisco, Mitel, Asterisk, 3CX, Yeastar, FreePBX, or simple SIP trunks. You can also import existing Twilio numbers with zero downtime, deploy on PBX extensions without additional costs, or provision new numbers in 60+ countries. No expensive replacements needed.
Absolutely. Choose from dozens of premium voices across ElevenLabs, Cartesia, Rime Labs, Deepgram, PlayHT, OpenAI, Azure, and AWS Polly. Clone existing voices, create entirely new voices, or fine-tune voices to match your brand personality. Adjust emotional tone, speaking speed, conversation style, and even add natural speech patterns like breathing and 'um's.