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Have questions? We're here to help. Send us a message and we'll get back to you as soon as possible.
Send us a message
Contact Information
We're here to help with any questions you might have.
hello@voiceai.services
Support Hours
Monday - Friday: 9am - 5pm EST
About VoiceInfra
Building the future of voice AI communication
Our Mission
To make enterprise-grade voice AI accessible to businesses of all sizes, enabling 24/7 customer service without the complexity.
Our Team
Founded by engineers with deep experience in telecommunications, AI, and enterprise software development.
Our Vision
A world where every business can provide instant, intelligent customer service through natural voice interactions.
Multiple Ways to Reach Us
Choose the method that works best for you
Schedule a Demo
Book a personalized demo to see VoiceInfra in action and discuss your specific use case.
Schedule DemoEmail Support
Send us your questions and we'll respond within 24 hours during business days.
Send EmailTechnical Questions
Have integration or technical questions? Our engineering team is here to help.
Technical SupportPartnership Inquiries
Interested in partnering with VoiceInfra? Let's explore opportunities together.
Partner With UsWhy Businesses Trust VoiceInfra
Built with enterprise-grade security and reliability
SOC 2 Compliant
Enterprise security standards for data protection
99.9% Uptime
Reliable infrastructure with redundant systems
Sub-second Response
Ultra-low latency for natural conversations
White-Glove Support
Direct access to our engineering team
Support & Operations
We're here when you need us
Headquarters
United States
Distributed team with engineering hubs across North America
Support Hours
Monday - Friday: 9am - 5pm EST
Emergency support available 24/7 for critical issues
Response Time
Email: Within 24 hours
Critical issues: Within 4 hours during business days
Technical Support
Direct engineering access
Get help from the team that built the platform
Meet the Team Behind VoiceInfra
Engineers and entrepreneurs passionate about voice AI
Engineering Excellence
Our team has built voice systems for Fortune 500 companies and understands the complexity of enterprise telecommunications.
Innovation Focus
We're constantly pushing the boundaries of what's possible with voice AI, from multi-LLM routing to ultra-low latency processing.
Customer Success
Your success is our success. We're not just a vendor - we're your partner in transforming customer communication.
Ready to transform your customer communication?
Join the businesses already using VoiceInfra to provide 24/7 intelligent customer service.
Frequently Asked Questions
Common questions about getting started with VoiceInfra
Most customers are live within 1 week of initial contact. Our setup process includes a 30-minute discovery call, system integration (usually 1-2 days), configuration and testing (2-3 days), and then you're live. We handle the technical complexity so you can focus on your business.
No! Unlike other voice AI providers, VoiceInfra integrates directly with your existing phone infrastructure through standard SIP integration. Keep your current phone numbers, carrier, and PBX system. We work with what you already have.
We'll need basic information about your current phone setup, your primary use cases (customer support, lead capture, etc.), and your business requirements. Our team will guide you through a simple discovery process to ensure we configure everything correctly for your needs.
We offer flexible pricing options to fit different business needs. During our initial conversation, we'll discuss the best plan for your situation. Our goal is to provide value from day one, not lock you into long-term commitments.
Every customer gets direct access to our engineering team during setup and beyond. We provide white-glove onboarding, ongoing optimization, and technical support. You're not just getting software - you're getting a partner invested in your success.