Batch Call Processing
Automate high-volume outbound campaigns
Efficiently schedule and execute large-scale outbound call campaigns for surveys, notifications, data gathering, and more. Upload contact lists, configure call parameters, and monitor progress in real-time.
Key Highlights
Discover what makes this feature stand out
Campaign Scheduling
Define start/end times, frequency (one-time, recurring intervals), and time zone considerations for your campaigns.
List Management
Easily upload and manage large lists of phone numbers via CSV or API integration.
Configurable Call Logic
Assign specific voice agents, scripts, and desired outcomes for each batch campaign.
Real-time Monitoring
Track campaign progress, call statuses (answered, busy, failed), and results through a live dashboard.
Benefits
See how this feature can transform your business
Reach large audiences quickly and efficiently
Automate repetitive outbound calling tasks
Gather data or deliver notifications at scale
Reduce manual effort and operational costs for campaigns
Ensure consistent messaging across all calls
Use Cases
Explore how this feature can be applied in different scenarios
Automated Surveys
Conduct large-scale voice surveys for market research or customer feedback.
Appointment Reminders
Automatically remind customers or patients about upcoming appointments.
Data Collection
Gather specific information or responses from a predefined list of contacts.
Promotional Notifications
Inform customers about special offers, events, or important updates.
How It Works
Get started with this feature in a few simple steps
Define Campaign Goal
Clearly outline the objective of your batch campaign (e.g., survey completion, notification delivery).
Prepare Contact List
Compile and format the list of phone numbers to be called.
Configure Campaign
Set up scheduling parameters, assign voice agents/scripts, and upload the contact list in the VoiceInfra platform.
Launch & Monitor
Start the campaign and track its progress and results using the provided dashboard and analytics.
Analyze Results
Review call outcomes, gather collected data, and assess the overall effectiveness of the campaign.
Frequently Asked Questions
Find answers to common questions about this feature
You can configure retry logic (number of attempts, time between attempts) for unanswered calls. The system logs the status of each call attempt (e.g., answered, busy, no answer, failed).
You can typically upload lists in standard formats like CSV directly through the platform's interface. API options for list management may also be available.
Yes, you can assign specific pre-configured voice agents with tailored scripts and personalities to handle the calls within your batch campaign, ensuring consistency.
Reporting includes overall campaign progress, individual call statuses, completion rates, and any specific data collected by the voice agent during the calls (e.g., survey responses).
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