Voice Agents

AI-powered conversation handling

Leveraging multi-provider AI (LLMs, Transcription, Voices), our advanced agents handle complex conversations naturally, perform reliably in diverse conditions, and integrate seamlessly with your systems.

Voice Agents

Key Highlights

Discover what makes this feature stand out

Advanced Conversational AI

Our agents understand context, intent, and can maintain conversation threads even through complex interactions, powered by leading LLMs.

Customizable Voice & Personality

Tailor your voice agents to match your brand's tone and style using multiple voice providers for consistent customer experiences.

Real-World Reliability

Engineered for noisy environments with advanced features like End-of-Thought detection for natural conversations.

Flexible Integration

Easily deploy via website widget or integrate deeply using unlimited function calling and robust APIs/SIP.

Benefits

See how this feature can transform your business

Reduce call wait times by up to 80%

Available 24/7 without staffing concerns

Seamless escalation to human agents when needed

Consistent customer experiences across all interactions

How It Works

Get started with this feature in a few simple steps

1

Setup & Configuration

Configure your voice agents with your brand voice, script parameters, and integration preferences through our simple dashboard.

2

Testing & Validation

Verify agent performance against key scenarios and refine responses through iterative testing before full deployment.

3

Deployment

Deploy across your chosen channels - phone lines, web widgets, or mobile apps - with seamless integration to your existing systems.

4

Analytics & Refinement

Monitor performance through our comprehensive analytics dashboard and fine-tune your voice agents for optimal results.

Frequently Asked Questions

Find answers to common questions about this feature

Most customers are up and running within 2-3 weeks. Our onboarding team works closely with you to configure the system, set up the agent based on your business processes, and ensure a smooth implementation.

Yes, our Voice Agents integrate seamlessly with major CRM platforms including Salesforce, HubSpot, Zoho, and Microsoft Dynamics. We also offer custom API integrations for proprietary systems.

The underlying AI models are adept at understanding context and managing complex conversations. For situations beyond their capabilities, our platform ensures a seamless handoff process to human agents with full context transfer to ensure continuity.

Our Voice Agents currently support over 40 languages including English, Spanish, French, German, Mandarin, Japanese, and Arabic, with more being added regularly.

Ready to transform your operations?

Schedule a demo to see how our solutions work for your industry.