Modern IVR | AI-Powered Call Routing
Next-generation call handling with modern IVR intelligent routing and natural conversations
Replace outdated menu trees with modern IVR intelligent routing that understands natural language, routes calls efficiently, and delivers a superior caller experience. Our AI-powered system eliminates traditional IVR frustrations.
Key Advantages
Discover how our AI voice agents transform your business
Natural Language
Understand caller intent without menus
Smart Routing
Direct calls based on context and intent
Zero Wait Time
Instant response to every call
Key Benefits
Transform your business operations with measurable results
Eliminate frustrating menu trees
Reduce call handling time dramatically
Improve caller satisfaction with natural interaction
Route calls more accurately
Handle multiple calls simultaneously
Collect valuable caller insights automatically
How It Works
Our implementation process is designed for quick and efficient deployment
Analysis
Review current call flows and needs
Configuration
Set up intelligent routing rules
Integration
Connect with your phone system
Launch
Deploy your modern IVR solution
Success Metrics
Real results that impact your bottom line
80%
Reduced Handle Time
Faster call resolution
95%
Intent Recognition
Accurate caller need identification
0s
Wait Time
Immediate call handling
Implementation Timeline
Get up and running quickly with our streamlined deployment process
Day 1-2
Initial setup and system integration
Day 3-5
Configuration and testing phase
Day 6-7
Training and optimization
Day 8+
Full production deployment
Getting Started
Everything you need to know to begin your voice AI journey
What You'll Need
- Existing phone system or SIP provider
- Basic business requirements document
- 30 minutes for initial setup call
What We Provide
- Dedicated onboarding specialist
- Custom voice agent configuration
- Ongoing support and optimization
Most customers are live within 1 week of initial contact
Why Choose VoiceInfra
Built by engineers who understand the complexity of voice AI
Multi-LLM Architecture
We support multiple AI models (OpenAI, Anthropic, Google) so you're not locked into one provider. Switch models based on cost, performance, or specific use cases.
True SIP Integration
Unlike competitors who require you to change carriers, we integrate directly with your existing phone infrastructure. Keep your numbers, keep your carrier.
Developer-First Platform
Built by developers for developers. Full API access, webhook support, and custom function integration. No black box limitations.
Ultra-Low Latency
Sub-second response times with optimized voice processing. Your customers won't experience awkward pauses or delays in conversation.
Enterprise Security
SOC 2 compliant infrastructure with end-to-end encryption. Your data and your customers' data remain secure and private.
White-Glove Support
Direct access to our engineering team during setup and beyond. We're invested in your success, not just your subscription.
Common Challenges We Solve
The problems businesses face that led us to build VoiceInfra
High Support Costs
Hiring, training, and retaining customer service staff is expensive and time-consuming, especially for 24/7 coverage.
Missed Opportunities
Calls go unanswered after hours, on weekends, or during busy periods, leading to lost leads and frustrated customers.
Inconsistent Service
Human agents have varying skill levels, bad days, and different approaches, leading to inconsistent customer experiences.
Complex Integration
Most voice AI solutions require changing phone carriers or complex technical implementations that disrupt existing workflows.
Frequently Asked Questions
The system uses advanced AI to understand caller intent from natural speech, eliminating the need for menu options.
Yes, our solution integrates seamlessly with most modern phone systems and PBX solutions.
The system can be configured with sophisticated routing logic based on multiple factors including intent, time, department availability, and more.
Related Use Cases
Explore other ways VoiceInfra can transform your business
Lead Qualification | AI Voice Agents for Lead Qualification
Convert More Voice Qualified Leads with 24/7 Intelligent Voice Qualification
Intelligent Customer Support Automation | AI-Powered Issue Resolution & Ticket Management
Automated customer support with intelligent issue resolution and comprehensive ticket management
AI Virtual Receptionist | Professional Call Handling
Professional call handling and routing with intelligent AI virtual receptionists
Industry Applications
See how this solution applies across different industries
Enterprise
Scale customer service operations while maintaining quality and reducing costs through intelligent automation.
Small Business
Compete with larger companies by providing 24/7 professional customer service without additional staff.
Growing Companies
Scale your customer service capabilities as you grow without proportional increases in operational costs.
Technical Specifications
Enterprise-grade infrastructure built for reliability and scale
99.9% Uptime SLA
Enterprise-grade reliability with redundant infrastructure
Sub-second Response
Ultra-low latency for natural conversation flow
Global Infrastructure
Worldwide coverage with regional data centers
SOC 2 Compliant
Enterprise security standards and data protection
Ready to transform your operations?
Schedule a demo to see how our solutions work for your industry.