AI Phone Agents for Logistics

Automate Dispatching, Load Booking, and Freight Negotiations

Transform your logistics operations with AI-powered phone agents that handle real-time rate negotiations, automate load booking, and streamline dispatch communications. Reduce manual work while improving carrier and broker relationships.

AI Phone Agents for Logistics

Key Capabilities

Discover how our solution can transform your operations with these powerful features.

AI-Assisted Load Booking & Inquiry

AI contacts brokers to inquire about loads, gathers details, initiates rate discussions based on guidelines, and confirms information for dispatcher review.

AI-Assisted Rate Negotiation Support

AI gathers freight rate information, compares against predefined parameters, and can handle initial offer/counter-offer communication for review.

Automated Dispatch Support

AI suggests optimal load assignments and carrier matches based on TMS data and criteria, streamlining the process for dispatchers.

Carrier Communication

Automated updates and follow-ups with carriers, brokers, and shippers

Benefits

See how our solution can drive value for your organization.

Reduce manual dispatch work by up to 90%

Optimize freight rates through AI negotiation

Improve carrier and broker relationships

Eliminate unnecessary back-and-forth calls

Increase load booking efficiency

Industry Challenges

Addressing the key challenges faced by organizations in your industry.

Manual Dispatch Operations

Dispatchers spend excessive time on routine calls and load negotiations.

Rate Optimization

Ensuring optimal freight rates while managing multiple broker relationships.

Carrier Management

Maintaining effective communication with carriers for load updates and status tracking.

Implementation Process

Our proven process ensures a smooth transition to your new solution.

1

TMS Integration

Connect with your Transportation Management System.

2

Rate Configuration

Set up pricing parameters and negotiation guidelines.

3

Carrier Database Setup

Import carrier information and communication preferences.

4

Workflow Automation

Configure dispatch and booking automation rules.

5

Testing & Optimization

Verify integrations and optimize for your operations.

Success Metrics

See the measurable impact our solution delivers.

30%

Call Automation

Increase in automated call handling

90%

Cost Reduction

Lower operational costs through automation

65%

Manual Work Reduction

Decrease in dispatcher manual tasks

24/7

Load Booking

Round-the-clock freight operations

Frequently Asked Questions

Find answers to common questions about our solution.

AI-powered phone agents streamline freight dispatching and load booking by assisting dispatchers with tasks like gathering load details from brokers, initiating rate discussions based on guidelines, checking carrier availability, and suggesting optimal load/carrier matches. This reduces manual call handling and allows dispatchers to focus on final decisions and complex situations.

Our AI can automate initial outreach to brokers, gather rate information, compare it against your guidelines, and handle preliminary offer/counter-offer communications. It presents this information clearly for human review and approval before finalizing any deals, ensuring you maintain control while benefiting from automation.

Our AI-powered phone agents proactively call shippers, carriers, and freight brokers to provide real-time load updates, confirm pickup and drop-off times, and track deliveries. This reduces manual check-ins, improves shipment visibility, and enhances customer satisfaction for logistics providers handling truck freight, air cargo, and marine freight.

Absolutely! We provide secure interfacing with leading TMS platforms, freight CRMs, and load boards like DAT Freight & Analytics, Truckstop.com, and McLeod Software. This integration allows the AI to access necessary information for suggesting carrier matches, providing load status updates, and logging communication summaries, enhancing dispatcher efficiency.

Our AI maintains regular communication with carriers through automated follow-ups, load status checks, and performance tracking. This consistent engagement helps improve carrier retention, increases load acceptance rates, and builds stronger relationships while reducing manual outreach efforts.

Transform Your Logistics Operations

Join leading logistics providers in automating dispatch and freight negotiations.

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