AI Dispatch Software | Logistics & Transportation
Transform your logistics operations with AI dispatch software that handles dispatch calls, negotiates rates, and manages carrier communications 24/7 - reducing costs by up to 65%.
VoiceInfra's dispatch AI revolutionizes logistics communication by automating up to 90% of dispatch-related calls. Our AI dispatch software handles load bookings, rate negotiations, and carrier updates instantly - while reducing operational costs and improving carrier relationships. Our platform integrates seamlessly with your TMS to deliver enterprise-grade automation without disrupting existing workflows.
Key Capabilities
Discover how our solution can transform your operations with these powerful features.
24/7 Automated Dispatch
Never miss another load booking. Our AI agents handle carrier calls around the clock, process bookings instantly, and update your TMS in real-time - all without human intervention.
Intelligent Rate Management
Configure dynamic rate rules and let AI negotiate within your parameters. Automatically adjust offers based on lane history, carrier relationships, and market conditions.
Seamless TMS Integration
Direct integration with your Transportation Management System ensures real-time synchronization of load data, rate confirmations, and carrier communications.
Smart Call Routing
Automatically prioritize high-value loads and preferred carriers. Route complex scenarios to human dispatch with complete context preservation.
Real-Time Analytics
Track key performance metrics like call resolution rates, negotiation success, and carrier satisfaction. Make data-driven decisions to optimize operations.
Carrier Relationship Tools
Build stronger carrier networks through consistent communication, instant response times, and automated status updates.
Benefits
See how our solution can drive value for your organization.
Reduce operational costs by 40-65% through intelligent automation
Handle unlimited concurrent carrier calls without adding staff
Book more loads with 24/7 availability and instant response times
Improve carrier satisfaction with consistent, professional communication
Free up human dispatch for strategic tasks and relationship building
Scale operations without proportional increases in overhead
Industry Challenges
Addressing the key challenges faced by organizations in your industry.
Overwhelming Call Volume
When dispatch teams are swamped, carriers book with competitors who answer faster. Every missed call is lost revenue.
Cost of 24/7 Operations
Freight doesn't stop at 5pm, but staffing round-the-clock dispatch is expensive and complex to manage.
Carrier Retention
Slow response times and inconsistent communication damage valuable carrier relationships and load coverage.
Growth Limitations
Traditional dispatch operations require proportional staff increases to handle more volume, making scaling expensive.
Implementation Process
Our proven process ensures a smooth transition to your new solution.
Initial Setup
Quick configuration of your SIP interface or direct connection to start handling calls within hours.
TMS Integration
Connect your Transportation Management System for automated load and carrier data synchronization.
Business Rules Setup
Configure your rate parameters, carrier preferences, and automated decision criteria.
Testing Phase
Validate automation workflows with real scenarios while maintaining full control.
Monitored Launch
Go live with careful monitoring and optimization of automation performance.
Success Metrics
See the measurable impact our solution delivers.
Cost Reduction
Lower operational costs through intelligent automation
Call Automation
Percentage of dispatch calls handled by AI
Availability
Continuous operation without staffing costs
Implementation
Average time to full deployment
Frequently Asked Questions
Find answers to common questions about our solution.
Ready to Transform Your Dispatch Operations?
Join leading logistics companies using VoiceInfra to reduce costs and scale operations efficiently.