Website AI Widget Voice & Chat

Add voice & chat AI to your website. Capture leads, answer questions, and book appointments 24/7.

Embed a customizable AI widget on your website that handles voice calls and live chat conversations. Configure appearance, collect lead information through forms, and let your AI agent engage visitors 24/7, no coding required beyond a single script tag.

portal.voiceinfra.ai
Key Highlights

What Makes This Feature Special

Discover the powerful capabilities that drive real business results

Voice Calls and Live Chat in One Widget

Let visitors choose how they want to communicate. The widget supports both voice conversations and text chat, powered by your configured AI agent.

Lead Capture Forms Before Conversations

Require visitors to fill out a form before starting a chat or call. Collect name, email, and custom fields to qualify leads automatically.

Personalized AI Responses Using Form Data

Use captured form fields in your AI's first message. Start conversations with 'Hello {{name}}, how can I help you today?' using real visitor information.

Full Design Control to Match Your Brand

Customize colors, position, button text, and chat window appearance. Make the widget feel like a natural part of your website, not an afterthought.

How It Works

Get started with this feature in a few simple steps

Everything you need to transform your voice operations from start to finish

Voice and Chat Widget Interface
Step 01

Voice Calls and Live Chat in One Widget

Give your visitors a choice. They can start a voice conversation or type a message both are handled by your AI agent with the same knowledge and capabilities.

  • Toggle between voice and chat modes
  • Same AI agent handles both interactions
  • Configurable button text for each mode
  • Outbound call support with phone number assignment
Lead Capture Form Configuration
Step 02

Lead Capture Forms Before Conversations

Stop anonymous chats. Require visitors to fill out a form before they can interact with your AI. Collect the information you need to qualify leads and follow up effectively.

  • Mandatory form before chat or call
  • Name and email fields included by default
  • Add custom fields for your business
  • Configure required vs optional fields
Personalized AI Greetings
Step 03

Personalized AI Responses Using Form Data

Your AI agent uses captured form data to start conversations naturally. Instead of generic greetings, visitors hear 'Hello Sarah, thanks for reaching out. How can I help you?'

  • Use {{fieldName}} syntax in first messages
  • Reference any form field in AI responses
  • Default message available if no override set
  • Natural conversation starters with real data
Widget Design Customization
Step 04

Full Design Control to Match Your Brand

The widget should look like it belongs on your website. Customize every visual element colors, position, button text, chat window title so it blends seamlessly with your design.

  • Primary and hover color pickers
  • Adjustable position (right and bottom offsets)
  • Custom button and window text
  • Optional animated orb for visual appeal
Website Integration Instructions
Step 05

Embed With One Script Tag

Once your widget is configured, copy the generated code snippet from the integration page and paste it into your website before the closing body tag. Your widget ID, API key, and all settings are pre-filled, no manual configuration needed.

  • Auto-generated code with your widget ID included
  • Paste before the closing body tag, nothing else needed
  • All widget settings load automatically from the dashboard
  • Works on any website or CMS platform
Endless Possibilities
Scale your voice operations without limits
Benefits

Transform Your Business

Discover the measurable impact and advantages that drive real business growth

Offer voice and chat options so visitors communicate their way

Capture qualified leads with mandatory contact forms

Personalize AI conversations using captured visitor data

Customize every visual element to match your brand

Embed with a single script tag no complex setup

Handle customer inquiries 24/7 with your AI agent

Solutions

Industry Solutions

Discover how this feature powers tailored solutions across industries

AI Marketing & Digital Agency Automation 24/7 Lead Capture & Campaigns

Build a Voice AI agent for your marketing agency. Handle lead capture, campaign management, and client support around the clock.

Explore Solution

AI Real Estate Lead Capture 24/7 Routing, Qualification & Consultations

Build a Voice AI agent for your real estate business. Handle lead capture, property inquiries, and consultation scheduling around the clock.

Explore Solution

AI Phone System for SaaS Companies 24/7 Customer Support & Technical Assistance

Build a Voice AI agent for your SaaS business. Handle customer support, technical troubleshooting, and onboarding around the clock.

Explore Solution
Customer Success

See How Our Customers Use This

Real businesses getting real results with this feature. Read their stories.

How a Norwegian Business Integrated a VoiceInfra Call Widget on Their Website Using Telnyx Numbers

A Norwegian business brought their Telnyx phone numbers to VoiceInfra and integrated an AI-powered call widget on their website, enabling instant voice conversations with visitors

Read Success Story

How an AI Automation Consultant in Cairo Replaced Missed Calls with a 24/7 Voice AI Agent

An independent AI automation consultant in Cairo connected a VoiceInfra phone number and deployed an AI voice agent that answers FAQs, qualifies leads, and books consultations

Read Success Story
Technical Excellence

Technical Specifications

Enterprise-grade infrastructure built for reliability and scale

Script Tag Integration

Copy and paste one script tag

Mobile Responsive

Works on all screen sizes

Visual Customization

Colors, position, text, and branding

Form Data Collection

Customizable fields for lead capture

FAQ

Frequently Asked Questions

Find answers to common questions about this feature

Copy the script tag from your VoiceInfra dashboard and paste it before the closing </body> tag on your website. The widget loads automatically and uses your widget ID to pull all your settings.

Yes. You control the primary color, hover color, position on screen, button text, chat window title, and whether to show the animated orb. Everything is configurable from the dashboard.

Visitors see a form before they can start chatting or calling. You can require name, email, and additional custom fields. The AI uses this information to personalize the conversation.

Assign an agent from your dashboard. That agent handles both voice conversations and chat interactions. You can also specify a phone number for outbound call requests.

Yes. The widget is fully responsive and adapts to any screen size. Visitors can use voice or chat on phones, tablets, and desktops.
Platform Features

Continue Exploring VoiceInfra

Discover more ways VoiceInfra can transform your voice AI experience

Custom AI Voice Cloning

Centralize your voice cloning workflow in one dashboard. Create custom voice profiles, link them to provider accounts, configure language settings, and assign them directly to your AI assistants. No technical setup required.

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No-Code AI Voice Agents

Design intelligent AI voice assistants using a simple step-by-step wizard. Define how your agent should behave, attach knowledge resources, configure call routing, and deploy ready-to-use assistants. No prompt engineering or coding skills needed.

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IVR Detection Auto Navigation

Stop wasting time listening to automated phone menus. With IVR Detection enabled, your agent listens for keypad prompts and presses the right buttons automatically based on your instructions. It navigates complex menu structures on outbound calls to reach live agents or specific departments without manual dialing.

Explore Feature
View All Features

Ready to transform your operations?

Schedule a demo to see how our solutions work for your industry.

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