AI Voice Solution for Logistics

AI Warehouse & Supply Chain 24/7 Shipping & Inventory Mgmt

Warehouses and supply chains operate 24/7, but your admin team can't be on the phones all the time. VoiceInfra helps you build a Voice AI agent that coordinates shipping and receiving, answers inventory inquiries, manages dock scheduling, coordinates vendor deliveries, and responds to supply chain disruptions. Start with a clean slate and design your own agent from scratch, then adjust every workflow to match your warehouse and supply chain operations.

Start Risk-FreeContact Sales
The Old Way

Missed call from (305) 555-0412. Priya Sharma from sales called at 6:15 AM needing real-time stock levels for 3 SKUs before promising next-day delivery on a $12,000 order. The call went to voicemail.

$12,000 order partially unfulfillable.
The VoiceInfra Way

With VoiceInfra, Priya's 6:15 AM call about real-time inventory for a $12,000 order is answered instantly. The AI queries the WMS across all DCs, confirms stock levels, flags a low-SKU alert, and reserves inventory , zero stock surprises.

Call transcript, WMS inventory query, and reservation synced to ERP.

Every SKU confirmed. Every order fulfillable.
Enterprise Secure
Quick Setup
24/7 Support

How VoiceInfra handles your logistics workflow on every interaction.

You don't need an AI to say "leave a message." You need one that understands logistics-specific context and captures the details you need.

1

24/7 Shipping & Vendor Coordination

Build a Voice AI agent that coordinates outbound shipments, schedules inbound vendor deliveries, assigns dock doors, and communicates with carriers instantly.

2

Inventory Management & Inquiries

Configure your Voice AI to answer stock questions, provide inventory levels from your WMS/ERP, initiate reorders, and track incoming shipments. Reduce calls to your warehouse staff.

3

Dock Door & Receiving Management

Your AI agent manages dock scheduling, tracks carrier and vendor arrivals, and optimizes door assignments based on rules you configure.

4

WMS/ERP Integration

Connect your Voice AI to your WMS/ERP (SAP, Oracle, Manhattan, etc.) for real-time inventory, shipment, and vendor data. Your system, automated.

See How Our AI Handles a Logistics Call

Call in progress
Hi, I'm in sales and I'm about to close a $12,000 order for next-day delivery. I need to confirm we have stock on three SKUs before I promise the client anything.
Let me check real-time inventory across all our distribution centers. What are the three SKU numbers you need verified?
SKU-W452, SKU-W718, and SKU-W203. I need at least 50 units of each to fulfill this order.
Good news and a heads-up. SKU-W452 has 340 units in Chicago and SKU-W203 has 215 in Dallas , both are well-stocked. However, SKU-W718 only has 38 in Dallas and 12 in Chicago , exactly 50 total across the network. I'm flagging this as low stock, reserving all 50 units for your order now, and triggering a reorder with the supplier. Would you like me to confirm the reservation?
Yes, please reserve those 50 units and confirm the reorder. I'll tell the client we're good to go right now.
All 50 units of SKU-W718 are reserved under your order. The reorder has been triggered with a 3-day lead time. The full inventory report and reservation confirmation have been emailed to you. Go close that deal.
AI WORKFLOW AUTOMATION

AI-Powered Workflow Automation

See how our AI intelligently automates complex workflows across industries.

Incoming Freight Call

AI answers incoming shipper and carrier calls 24/7 for load booking, rate requests, and dispatch coordination.

Transitions
Book Load
Check Rates
Talk to Broker
Cancel Shipment

Collect Shipment Details

AI collects pickup location, delivery destination, freight type, trailer requirements, and shipment weight.

Transitions
Shipment Details Captured

Reschedule Delivery

AI helps reschedule pickup or delivery appointments and updates dispatch timelines automatically.

Transitions
New Delivery Schedule

Transfer to Broker

Complex freight negotiations, oversized loads, or special equipment requests are transferred to a live broker.

Transitions
Broker Connected

Cancel Shipment

AI processes shipment cancellations, updates the TMS, and notifies all carriers and dispatch teams instantly.

Transitions
Shipment Cancelled

Carrier Matching

AI matches available carriers based on route, equipment type, pricing rules, and delivery deadlines.

Transitions
Carrier Selected

Dispatch Complete

Shipment is successfully booked and dispatch details are sent automatically to the shipper and carrier.

Check Rates & Capacity

AI checks lane availability, carrier capacity, delivery timelines, and negotiated freight rates instantly.

Transitions
Rate Approved

Confirm Load Details

AI confirms pickup date, delivery location, assigned carrier, negotiated rate, and shipment timeline.

Transitions
Load Confirmed
Modify Shipment

Experience the power of AI-driven automation with intelligent workflows.

Get Started Now Contact Sales

Real Results from Real Customers

AI Consultant in Cairo Replaced Missed Calls with a 24/7 Voice AI Agent

A solo consultant deployed an AI voice agent that answers FAQs, qualifies leads, and books consultations 24/7.

Read Case Study

PortSIP/UCCnext Partner Deploys AI Across US and Australia

A UC partner deployed VoiceInfra AI agents on PortSIP and UCCnext platforms across US and Australian markets.

Read Case Study

Industrial Trading Firm Deploys AI on Sentral PBX Across Countries

An industrial trading company deployed multi-country AI voice agents on Sentral PBX for global operations.

Read Case Study
GOT QUESTIONS?

Have questions about logistics automation? Just ask.

The team behind our logistics deployments answers every question in plain English. Want to hear it on your own calls instead? Tick the box and we'll include a live demo.

  • Answered by the people who deploy these
  • Live demo on your own calls, if you want one
  • A reply within one business day
No spam. Your question, our answer. That's it.

Why Traditional Approaches Fail for Logistics

After-Hours Shipping & Vendor Gaps

Carriers and vendors call about shipments and deliveries at night and on weekends. Missing those calls leads to delayed deliveries and frustrated partners.

Result:

Missed calls, lost revenue, and overwhelmed staff.

Inventory Inquiry Overwhelm

Sales teams and customers call constantly for stock information. Your warehouse staff can't handle calls and picking at the same time.

Result:

Rigid systems that fail to adapt to real-world workflows.

VoiceInfra

VoiceInfra is a visual platform where you build custom Voice AI agents without writing code. For warehouses, that means deploying agents that check inventory, manage dock scheduling, and trigger reorders , all through a visual builder you control.

Result:

Warehouse teams deploy custom AI agents that fit their exact inventory and shipping workflows, confirming every SKU before orders are promised.

Compare Your Options

FeatureManual/VoicemailGeneric AITraditional Call CenterVoiceInfra
24/7 AI Voice Agents
No-Code Visual Workflow Builder
Human-Like Premium Voices
Multi-LLM Provider Choice
30+ Languages
Keep Your Existing Phone System
Call Transfer with Full Context
Call Analytics & Transcripts
Knowledge Base (RAG-Powered)
Setup TimeNoneDaysWeeksMinutes
PricingInstant (but loses calls)$49-99/mo (~80 min)$300-600/moFrom $49/mo (175 min)

Works With Your Existing Tools

VoiceInfra connects with the tools your logistics team already uses. Call summaries, transcripts, and actions sync automatically, no workflow changes needed.

Salesforce
HubSpot
Zoho CRM
Slack
Microsoft Teams
Intercom
Google Calendar
Calendly
View All Integrations

Start in minutes. No IT required.

1

Design Your Warehouse & Supply Chain Voice AI Agent

Define your AI agent's efficient, detail-oriented personality and voice model. Build conversation flows for inventory inquiries, order status, vendor coordination, shipment scheduling, and supply chain updates using VoiceInfra's visual builder.

2

Train Your AI on Supply Chain Knowledge

Upload your inventory catalogs, vendor lists, order processing procedures, shipping schedules, and supply chain policies. Configure RAG-powered responses so your AI delivers accurate inventory and order information on every call.

3

Connect Telephony, ERP & WMS

Point your SIP trunk to VoiceInfra and provision phone numbers. Integrate with your ERP, WMS, vendor management platform, and shipping carrier systems for real-time inventory and supply chain data sync.

4

Test, Deploy & Monitor Live Calls

Run test calls simulating inventory checks, order status inquiries, vendor coordination, and shipment tracking. Deploy with live call monitoring, order accuracy tracking, transcript review, and continuous fine-tuning of your AI agent's responses.

Frequently Asked Questions

Your Voice AI agent collects shipment details, provides tracking numbers, schedules vendor deliveries, assigns dock doors, communicates with carriers, and updates your WMS/ERP. You configure the workflows, and the AI follows your process every time.

Yes. Your AI agent connects to your WMS/ERP to provide real-time inventory levels, stock locations, reorder alerts, and track incoming shipments. It answers routine inventory calls so your warehouse staff can focus on operations.

Your Voice AI handles routine coordination and inquiries. For complex situations like damaged goods, inventory shortages, or special handling requirements, it transfers to your warehouse manager with full context.

No. VoiceInfra provides starter templates that you can customize, or you can build from scratch using our visual builder. Most warehouses and supply chain teams get their AI agent running within a couple of weeks.

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Build Your Warehouse & Supply Chain Voice AI Agent

Join logistics teams using VoiceInfra to coordinate shipments, manage inventory, and handle vendors 24/7. Start with a template or build custom.

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