Automated Customer Surveys | AI Market Research
Intelligent automated surveys that gather valuable customer insights and market research data
Collect high-quality customer feedback with AI voice surveys that conduct personalized interviews, gather detailed responses, and provide actionable insights for business improvement.
Key Advantages
Discover how our AI voice agents transform your business
Natural Conversations
Conduct surveys through natural voice conversations, not rigid questionnaires
Higher Response Rates
Achieve 3x higher response rates compared to traditional surveys
Real-Time Analysis
Get instant insights and sentiment analysis from survey responses
Key Benefits
Transform your business operations with measurable results
Increase survey response rates by 300% with conversational approach
Gather deeper insights through follow-up questions and clarifications
Reduce survey completion time while improving data quality
Automate survey distribution and response collection
Generate real-time analytics and sentiment analysis
Scale feedback collection without increasing research staff
How It Works
Our implementation process is designed for quick and efficient deployment
Survey Design
Create conversational survey flows and question logic
Target Audience
Define survey recipients and distribution schedules
Response Analysis
Set up analytics and reporting dashboards
Deploy and Monitor
Launch survey campaigns and track response quality
Success Metrics
Real results that impact your bottom line
300%
Response Rate Increase
Higher survey participation rates
50%
Deeper Insights
More detailed customer feedback
75%
Time Reduction
Faster survey completion
Implementation Timeline
Get up and running quickly with our streamlined deployment process
Day 1-2
Initial setup and system integration
Day 3-5
Configuration and testing phase
Day 6-7
Training and optimization
Day 8+
Full production deployment
Getting Started
Everything you need to know to begin your voice AI journey
What You'll Need
- Existing phone system or SIP provider
- Basic business requirements document
- 30 minutes for initial setup call
What We Provide
- Dedicated onboarding specialist
- Custom voice agent configuration
- Ongoing support and optimization
Most customers are live within 1 week of initial contact
Why Choose VoiceInfra
Built by engineers who understand the complexity of voice AI
Multi-LLM Architecture
We support multiple AI models (OpenAI, Anthropic, Google) so you're not locked into one provider. Switch models based on cost, performance, or specific use cases.
True SIP Integration
Unlike competitors who require you to change carriers, we integrate directly with your existing phone infrastructure. Keep your numbers, keep your carrier.
Developer-First Platform
Built by developers for developers. Full API access, webhook support, and custom function integration. No black box limitations.
Ultra-Low Latency
Sub-second response times with optimized voice processing. Your customers won't experience awkward pauses or delays in conversation.
Enterprise Security
SOC 2 compliant infrastructure with end-to-end encryption. Your data and your customers' data remain secure and private.
White-Glove Support
Direct access to our engineering team during setup and beyond. We're invested in your success, not just your subscription.
Common Challenges We Solve
The problems businesses face that led us to build VoiceInfra
High Support Costs
Hiring, training, and retaining customer service staff is expensive and time-consuming, especially for 24/7 coverage.
Missed Opportunities
Calls go unanswered after hours, on weekends, or during busy periods, leading to lost leads and frustrated customers.
Inconsistent Service
Human agents have varying skill levels, bad days, and different approaches, leading to inconsistent customer experiences.
Complex Integration
Most voice AI solutions require changing phone carriers or complex technical implementations that disrupt existing workflows.
Frequently Asked Questions
Voice surveys typically achieve much higher response rates (60-80% vs 20-30%) because they feel more personal and engaging. They also allow for follow-up questions and clarifications that improve data quality.
Yes, our AI can handle sophisticated survey logic including conditional questions, skip patterns, and dynamic follow-ups based on previous responses. It can adapt the conversation flow in real-time.
We provide sentiment analysis, keyword extraction, response categorization, and statistical analysis. You can also export raw data for custom analysis in your preferred tools.
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Industry Applications
See how this solution applies across different industries
Enterprise
Scale customer service operations while maintaining quality and reducing costs through intelligent automation.
Small Business
Compete with larger companies by providing 24/7 professional customer service without additional staff.
Growing Companies
Scale your customer service capabilities as you grow without proportional increases in operational costs.
Technical Specifications
Enterprise-grade infrastructure built for reliability and scale
99.9% Uptime SLA
Enterprise-grade reliability with redundant infrastructure
Sub-second Response
Ultra-low latency for natural conversation flow
Global Infrastructure
Worldwide coverage with regional data centers
SOC 2 Compliant
Enterprise security standards and data protection
Ready to transform your operations?
Schedule a demo to see how our solutions work for your industry.