Multilingual 30+ Languages

Communicate globally with 30+ languages and top transcription providers. Accurate, real-time understanding in any accent.

Break language barriers with AI that understands 30+ languages instantly. VoiceInfra connects you to leading transcription engines (ElevenLabs, OpenAI, Cartesia, Deepgram, Groq, Speechmatics, Hamsa) so you get the best accuracy for every accent and dialect. Your agents respond naturally, no matter where your customers call from.

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Key Highlights

What Makes This Feature Special

Discover the powerful capabilities that drive real business results

30+ Languages, One Platform

Reach customers in English, Spanish, French, German, Hindi, Arabic, and 25+ more. Your AI agents detect the language automatically and switch seamlessly without human intervention.

Top Transcription Providers

Connect Deepgram, OpenAI, Cartesia, ElevenLabs, Groq, Speechmatics, and Hamsa. Pick the provider that offers the best accuracy for your specific region or industry jargon.

Real-Time Accent Recognition

Struggle with thick accents or regional dialects? Our transcription models are trained to understand diverse speech patterns, ensuring your agent never misses a beat.

Zero Language Barriers

Expand your business globally without hiring multilingual staff. One AI agent handles calls from New York, London, Mumbai, and Dubai with equal proficiency.

How It Works

Get started with this feature in a few simple steps

Everything you need to transform your voice operations from start to finish

Language Selection
Step 01

Select the Language for Your Agent

Set the language your AI agent speaks directly in the assistant configuration. Choose from 30+ supported languages so your agent responds naturally to callers from any region.

  • 30+ languages including English, Spanish, French, German, Hindi, Arabic
  • Set per assistant, different agents for different regions
  • Agent responds in the configured language automatically
  • No extra setup or code required
Transcription Provider Selection
Step 02

Choose Your Transcription Provider

Pick the transcription engine that gives you the best accuracy for your region and use case. Connect Deepgram, OpenAI, Groq, Speechmatics, Hamsa, or others, each with different strengths for languages, accents, and industry terms.

  • Deepgram, OpenAI, Groq, Speechmatics, Hamsa and more
  • Pick the best provider per agent or language
  • High accuracy across accents and dialects
  • API key setup in minutes
Endless Possibilities
Scale your voice operations without limits
Benefits

Transform Your Business

Discover the measurable impact and advantages that drive real business growth

Expand to international markets instantly without new hires

Reduce miscommunication with high-accuracy transcription

Choose the best provider for specific languages or accents

Natural, native-sounding conversations build trust

Automatic language detection saves setup time

Consistent quality across all regions

Lower costs compared to multilingual human teams

24/7 support in any language

Solutions

Industry Solutions

Discover how this feature powers tailored solutions across industries

AI Phone System for Multilingual Call Centers 24/7 Global Customer Support

Build a Voice AI agent for your multilingual call center. Handle support in 30+ languages around the clock.

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AI-Powered Contact Center Automation Build Custom Voice AI Agents

Build a Voice AI agent for your contact center. Reduce costs by 40-60% while delivering superior customer experience.

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AI Voice Automation for BPO Companies Scale Operations & Reduce Costs

Build a Voice AI agent for your BPO operations. Handle customer service, data collection, and support tasks around the clock.

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Customer Success

See How Our Customers Use This

Real businesses getting real results with this feature. Read their stories.

How a Spanish Telecom Operator Runs 500+ Daily Outbound AI Calls on Yeastar with 5 Languages

A CNMC-registered Spanish telecom operator deployed 10 VoiceInfra AI agents on Yeastar PBX, running 500+ outbound calls daily with 30%+ transfer rate across Spanish, Arabic, English, French, and Portuguese

Read Success Story

How a Turkish Industrial Trading Company Deployed VoiceInfra AI Agents on Sentral PBX Across Turkey, USA, and Germany

A Bursa-based industrial spare parts trading company deployed a VoiceInfra AI agent on Sentral PBX to handle inbound inquiries, product requests, and technical documentation calls across Turkey, USA, and Germany

Read Success Story
Technical Excellence

Technical Specifications

Enterprise-grade infrastructure built for reliability and scale

30+ Languages

Global coverage

7 Providers

Deepgram, OpenAI, Hamsa, Groq & more

Real-Time

Instant transcription

Accent Support

Regional dialects

FAQ

Frequently Asked Questions

Find answers to common questions about this feature

We support over 30 languages including English, Spanish, French, German, Italian, Portuguese, Hindi, Arabic, Mandarin, Japanese, Korean, and many more. The list is constantly expanding as providers add new language models.

You can connect OpenAI, Deepgram, Cartesia, ElevenLabs, Groq, Speechmatics, and Hamsa. Each provider has strengths in different languages and accents, so you can choose the one that works best for your specific needs.

Yes. The system automatically detects the caller's language as soon as they start speaking. It then switches the agent's response language and transcription model instantly, so the conversation flows naturally.

Accuracy depends on the provider and the language. Providers like Deepgram and Speechmatics are excellent for regional accents and industry jargon. We recommend testing different providers to find the best match for your audience.

Absolutely. You can assign Deepgram to your sales team for speed, and Speechmatics to your support team for accuracy. Each agent can have its own transcription configuration.

Yes. You'll need to generate API keys from each provider's dashboard (e.g., Deepgram, OpenAI) and add them to VoiceInfra. This gives you full control over your usage and billing.

Yes. If a caller starts in English and switches to Spanish, the AI detects the change and adapts its responses immediately. This ensures a smooth experience for bilingual callers.

Multilingual support is included in your VoiceInfra plan. However, transcription costs are billed by the provider (e.g., Deepgram, OpenAI) based on usage. You only pay for what you use.
Platform Features

Continue Exploring VoiceInfra

Discover more ways VoiceInfra can transform your voice AI experience

Call Transfer Smart Routing

Stop forcing customers to repeat themselves. VoiceInfra's Call Transfer lets your AI agent smoothly hand off live calls to human agents, team queues, or external numbers. Choose between fast cold transfers, reassuring warm transfers, or the new attended warm transfer — where the AI stays connected to both parties while briefing the human agent before stepping back. Map keypad digits for self-service routing and manage destinations with bulk CSV import. Seamless handoffs. Better customer experience.

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Website Crawler

Your website contains answers to 80% of customer questions, but your team fumbles through browser tabs searching for information while customers wait. VoiceInfra's Website Crawler eliminates the scramble by automatically absorbing every FAQ, product spec, and policy page - making your AI agents instant experts on everything you've published online.

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WhatsApp Business Voice

Enable voice calls on your WhatsApp Business number using SIP trunking. Customers call your WhatsApp number, and your AI agent answers with natural, conversational voice responses. Handle appointment bookings, order inquiries, support tickets, and more all through WhatsApp voice calls. No traditional phone lines needed. SIP-based architecture scales with your business.

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Ready to transform your operations?

Contact our sales team to see how the platform works for your industry.

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