Twilio Number Import

Import Twilio numbers and manage calls, messages, and AI agents in one dashboard. No setup changes required.

Import your Twilio phone numbers directly into our platform. Provide your Twilio credentials (Account SID & Auth Token), browse your available numbers, and import them with one click. Manage calls, messages, and AI agents without changing your existing Twilio setup or billing.

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Key Highlights

What Makes This Feature Special

Discover the powerful capabilities that drive real business results

Secure Credential Connection

Connect using your Twilio Account SID and Auth Token. Credentials are encrypted and stored securely. No access to your Twilio billing or account settings.

Browse Available Numbers

After connecting, view all your Twilio phone numbers in a clean list. See number format, country code, and friendly name before importing.

Select & Import Numbers

Choose exactly which numbers to import. Select one, multiple, or all your Twilio numbers. Import them instantly into your dashboard.

Keep Your Existing Setup

Your numbers stay with Twilio. We only import them for management. No number porting, no billing changes, no service disruption.

How It Works

Get started with this feature in a few simple steps

Everything you need to transform your voice operations from start to finish

Import from Twilio Modal
Step 01

Connect & Import Twilio Numbers

Open the Import from Twilio modal, enter your Account SID and Auth Token, and your available numbers appear immediately. Select the ones you want and click Import, all in one screen. Numbers are instantly available in your dashboard for AI agent assignment.

  • Account SID and Auth Token entry
  • Numbers listed instantly after connecting
  • Select individual or all numbers
  • One-click import, no porting required
Endless Possibilities
Scale your voice operations without limits
Benefits

Transform Your Business

Discover the measurable impact and advantages that drive real business growth

Import existing Twilio numbers without porting

Secure API connection using Account SID & Auth Token

Browse and select specific numbers to import

Manage imported numbers in one centralized dashboard

Keep your Twilio billing and account unchanged

No service disruption during import

Ready for AI agent assignment after import

Support for international numbers (+1, +44, +91, etc.)

Solutions

Industry Solutions

Discover how this feature powers tailored solutions across industries

AI-Powered Contact Center Automation Build Custom Voice AI Agents

Build a Voice AI agent for your contact center. Reduce costs by 40-60% while delivering superior customer experience.

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AI Phone System for Healthcare Call Centers 24/7 Patient Triage & Support

Build a Voice AI agent for your healthcare call center. Handle patient triage, support inquiries, and appointment routing around the clock.

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AI BPO Automation 24/7 Support, Tech & Back Office

Build a Voice AI agent for your BPO operations. Handle customer support, technical troubleshooting, back-office tasks, and sales campaigns around the clock.

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Customer Success

See How Our Customers Use This

Real businesses getting real results with this feature. Read their stories.

How a National Medical Waste Company Runs AI Cold Calling from a Twilio Number

A national medical waste management company brought their Twilio phone number to VoiceInfra and built an AI outbound calling agent that cold calls healthcare businesses about their medical waste disposal services

Read Success Story

How a Telecom MSP Replaced Their Customer Service Team with VoiceInfra AI Agents

A US-India telecom MSP replaced their human customer service with VoiceInfra AI agents that handle new leads, troubleshoot issues, report incidents, and transfer callers to the right extension

Read Success Story
Technical Excellence

Technical Specifications

Enterprise-grade infrastructure built for reliability and scale

Secure Auth

Encrypted Account SID & Auth Token

Number Sync

Real-time list from Twilio API

Bulk Import

Select multiple numbers at once

No Porting

Numbers stay with Twilio

FAQ

Frequently Asked Questions

Find answers to common questions about this feature

Enter your Twilio Account SID (starts with AC, 34 characters) and Auth Token (32 characters) in the import form. Click connect, browse your available numbers, select the ones you want, and click Import.

Yes. Credentials are encrypted at rest and only used to fetch your number list via Twilio's API. We never store plain-text tokens or access your Twilio billing.

No. Importing does not move your numbers away from Twilio. Your numbers stay with Twilio. We only read your number list and allow you to manage them from our dashboard.

The number appears in your dashboard. You can assign AI agents, configure call routing, set up webhooks, and monitor usage. Twilio continues to handle the actual telephony.

Yes. Select as many numbers as you need from the list. There is no limit on how many you can import in one session.

No. Your billing remains with Twilio. We only provide management and AI capabilities. You continue paying Twilio directly for number rental and usage.

The system will show an error message. Double-check your Account SID and Auth Token from your Twilio Console dashboard. Tokens are 32 characters and SIDs start with AC.

Yes. You can disconnect or remove any imported number from your dashboard at any time. This does not affect the number in your Twilio account.

Yes. Numbers from any country are supported. You'll see the country code (+1, +44, +91, etc.) and the full number in the import list.

Yes. Refresh the connection anytime to sync new numbers added to your Twilio account. Newly added numbers will appear in the list for import.
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Access your AI assistant via API to programmatically initiate outbound calls with dynamic payload customization. Leverage all configured settings while maintaining complete control over call parameters, recipient targeting, and conversation flow through our RESTful API interface.

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Design intelligent AI voice assistants using a simple step-by-step wizard. Define how your agent should behave, attach knowledge resources, configure call routing, and deploy ready-to-use assistants. No prompt engineering or coding skills needed.

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