Twilio
Programmable Communications Platform
Integrate with Twilio to leverage their global telecommunications infrastructure while adding VoiceInfra AI capabilities to your existing Twilio applications.
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Key Benefits
Leveraging the Twilio integration provides several advantages:
Leverage existing Twilio phone numbers and infrastructure
Global telecommunications reach and reliability
Integration with Twilio Studio and Flex
SMS and voice communication coordination
Advanced call routing and analytics
Programmable communication workflows
Setup Steps
Setting up the Twilio integration involves these key steps:
1
Connect Twilio Account
Link your Twilio account using Account SID and Auth Token authentication.
2
Configure Phone Numbers
Select which Twilio phone numbers should route to VoiceInfra AI agents.
3
Set Routing Rules
Define call routing logic between Twilio services and VoiceInfra agents.
4
Test Communication Flow
Validate voice and SMS coordination through comprehensive testing.
Frequently Asked Questions
Common questions about Twilio integration.
Yes, you can route your existing Twilio phone numbers to VoiceInfra agents while maintaining all your current Twilio services and configurations.
VoiceInfra can integrate as a component in your Twilio Studio flows, providing AI capabilities within your existing communication workflows.
Yes, voice agents can trigger SMS messages through your Twilio account for follow-ups, confirmations, and multi-channel communication.
Ready to Use the Twilio?
Learn how easily you can connect VoiceInfra using this method.