Transcription Engine | Advanced Diarization with Deepgram Integration
Enterprise-grade transcription engine with speaker diarization and real-time processing
Power your voice applications with our advanced transcription engine featuring Deepgram diarization, real-time speech-to-text, and multi-speaker identification. Perfect for call analytics, meeting transcription, and voice data processing.
Key Advantages
Discover how our AI voice agents transform your business
Deepgram Diarization
Advanced speaker identification and separation with industry-leading accuracy
Real-Time Transcription
Live speech-to-text processing with sub-second latency
Multi-Language Support
Transcription engine supports 100+ languages and dialects
Key Benefits
Transform your business operations with measurable results
Achieve 95%+ transcription accuracy with advanced AI models
Identify and separate multiple speakers automatically
Process audio in real-time or batch mode
Support for various audio formats and quality levels
Integrate transcription engine with existing applications
Maintain data privacy with on-premise deployment options
How It Works
Our implementation process is designed for quick and efficient deployment
API Integration
Connect your applications to our transcription engine API
Diarization Setup
Configure Deepgram diarization for your specific use case
Custom Training
Optimize transcription engine for your domain-specific vocabulary
Deployment
Launch transcription services with monitoring and analytics
Success Metrics
Real results that impact your bottom line
95%
Accuracy Rate
Transcription accuracy across languages
<500ms
Latency
Real-time transcription response time
100+
Languages
Supported languages and dialects
Implementation Timeline
Get up and running quickly with our streamlined deployment process
Day 1-2
Initial setup and system integration
Day 3-5
Configuration and testing phase
Day 6-7
Training and optimization
Day 8+
Full production deployment
Getting Started
Everything you need to know to begin your voice AI journey
What You'll Need
- Existing phone system or SIP provider
- Basic business requirements document
- 30 minutes for initial setup call
What We Provide
- Dedicated onboarding specialist
- Custom voice agent configuration
- Ongoing support and optimization
Most customers are live within 1 week of initial contact
Why Choose VoiceInfra
Built by engineers who understand the complexity of voice AI
Multi-LLM Architecture
We support multiple AI models (OpenAI, Anthropic, Google) so you're not locked into one provider. Switch models based on cost, performance, or specific use cases.
True SIP Integration
Unlike competitors who require you to change carriers, we integrate directly with your existing phone infrastructure. Keep your numbers, keep your carrier.
Developer-First Platform
Built by developers for developers. Full API access, webhook support, and custom function integration. No black box limitations.
Ultra-Low Latency
Sub-second response times with optimized voice processing. Your customers won't experience awkward pauses or delays in conversation.
Enterprise Security
SOC 2 compliant infrastructure with end-to-end encryption. Your data and your customers' data remain secure and private.
White-Glove Support
Direct access to our engineering team during setup and beyond. We're invested in your success, not just your subscription.
Common Challenges We Solve
The problems businesses face that led us to build VoiceInfra
High Support Costs
Hiring, training, and retaining customer service staff is expensive and time-consuming, especially for 24/7 coverage.
Missed Opportunities
Calls go unanswered after hours, on weekends, or during busy periods, leading to lost leads and frustrated customers.
Inconsistent Service
Human agents have varying skill levels, bad days, and different approaches, leading to inconsistent customer experiences.
Complex Integration
Most voice AI solutions require changing phone carriers or complex technical implementations that disrupt existing workflows.
Frequently Asked Questions
Our transcription engine uses Deepgram's advanced diarization technology to automatically identify and separate different speakers in audio recordings, providing timestamped transcripts with speaker labels.
Our transcription engine combines multiple AI models including Deepgram for superior accuracy, supports real-time processing, and offers advanced features like speaker diarization and custom vocabulary training.
Yes, our transcription engine is optimized for various audio conditions and includes noise reduction and audio enhancement capabilities to improve transcription accuracy even with challenging audio.
Related Use Cases
Explore other ways VoiceInfra can transform your business
Dynamic IVR Replacement
Replace outdated IVR systems with conversational AI that customers love
AI Appointment Scheduling
Convert more leads with instant scheduling and smart follow-up
Website Intelligence
Turn website visitors into conversations instantly
Industry Applications
See how this solution applies across different industries
Enterprise
Scale customer service operations while maintaining quality and reducing costs through intelligent automation.
Small Business
Compete with larger companies by providing 24/7 professional customer service without additional staff.
Growing Companies
Scale your customer service capabilities as you grow without proportional increases in operational costs.
Technical Specifications
Enterprise-grade infrastructure built for reliability and scale
99.9% Uptime SLA
Enterprise-grade reliability with redundant infrastructure
Sub-second Response
Ultra-low latency for natural conversation flow
Global Infrastructure
Worldwide coverage with regional data centers
SOC 2 Compliant
Enterprise security standards and data protection
Ready to transform your operations?
Schedule a demo to see how our solutions work for your industry.