Voice Surveys | AI Customer Feedback Collection
Gather valuable customer insights with AI-powered voice surveys and voice-based survey services
Collect high-quality customer feedback and conduct market research with our voice surveys platform. Our voice-based survey services use AI voice agents that make personalized survey calls, ensuring higher response rates and more detailed insights than traditional methods.
Key Advantages
Discover how our AI voice agents transform your business
High Response Rates
Voice surveys achieve 3x higher response rates than email or SMS
Natural Conversations
AI conducts surveys like natural conversations, not robotic questionnaires
Real-Time Analysis
Instant transcription and sentiment analysis of all responses
Key Benefits
Transform your business operations with measurable results
Achieve 60-80% response rates vs 10-20% for email surveys
Collect more detailed, nuanced feedback through conversation
Reduce survey completion time and improve data quality
Automate follow-up questions based on responses
Generate instant insights with AI-powered analysis
Scale feedback collection without increasing costs
How It Works
Our implementation process is designed for quick and efficient deployment
Survey Design
Create conversational survey flows and question logic
Contact Integration
Import customer lists and set up calling schedules
Voice Configuration
Customize AI voice and conversation style
Launch & Analyze
Deploy surveys and review real-time insights
Success Metrics
Real results that impact your bottom line
75%
Response Rate
Average survey completion rate
5min
Average Duration
Typical survey completion time
90%
Data Quality
Complete and usable responses
Implementation Timeline
Get up and running quickly with our streamlined deployment process
Day 1-2
Initial setup and system integration
Day 3-5
Configuration and testing phase
Day 6-7
Training and optimization
Day 8+
Full production deployment
Getting Started
Everything you need to know to begin your voice AI journey
What You'll Need
- Existing phone system or SIP provider
- Basic business requirements document
- 30 minutes for initial setup call
What We Provide
- Dedicated onboarding specialist
- Custom voice agent configuration
- Ongoing support and optimization
Most customers are live within 1 week of initial contact
Why Choose VoiceInfra
Built by engineers who understand the complexity of voice AI
Multi-LLM Architecture
We support multiple AI models (OpenAI, Anthropic, Google) so you're not locked into one provider. Switch models based on cost, performance, or specific use cases.
True SIP Integration
Unlike competitors who require you to change carriers, we integrate directly with your existing phone infrastructure. Keep your numbers, keep your carrier.
Developer-First Platform
Built by developers for developers. Full API access, webhook support, and custom function integration. No black box limitations.
Ultra-Low Latency
Sub-second response times with optimized voice processing. Your customers won't experience awkward pauses or delays in conversation.
Enterprise Security
SOC 2 compliant infrastructure with end-to-end encryption. Your data and your customers' data remain secure and private.
White-Glove Support
Direct access to our engineering team during setup and beyond. We're invested in your success, not just your subscription.
Common Challenges We Solve
The problems businesses face that led us to build VoiceInfra
High Support Costs
Hiring, training, and retaining customer service staff is expensive and time-consuming, especially for 24/7 coverage.
Missed Opportunities
Calls go unanswered after hours, on weekends, or during busy periods, leading to lost leads and frustrated customers.
Inconsistent Service
Human agents have varying skill levels, bad days, and different approaches, leading to inconsistent customer experiences.
Complex Integration
Most voice AI solutions require changing phone carriers or complex technical implementations that disrupt existing workflows.
Frequently Asked Questions
We recommend 3-7 minutes for optimal completion rates, though the system can handle longer surveys when needed.
Yes, the AI excels at open-ended questions, following up naturally and capturing detailed responses.
All responses are transcribed, analyzed for sentiment, and compiled into comprehensive reports with actionable insights.
Related Use Cases
Explore other ways VoiceInfra can transform your business
Intelligent Call Automation
Transform customer service operations with AI-powered call handling and routing
24/7 Business Availability
Never miss another customer call with always-on AI voice agents
Multi-Provider AI Optimization
Maximize efficiency with intelligent provider selection and routing
Industry Applications
See how this solution applies across different industries
Enterprise
Scale customer service operations while maintaining quality and reducing costs through intelligent automation.
Small Business
Compete with larger companies by providing 24/7 professional customer service without additional staff.
Growing Companies
Scale your customer service capabilities as you grow without proportional increases in operational costs.
Technical Specifications
Enterprise-grade infrastructure built for reliability and scale
99.9% Uptime SLA
Enterprise-grade reliability with redundant infrastructure
Sub-second Response
Ultra-low latency for natural conversation flow
Global Infrastructure
Worldwide coverage with regional data centers
SOC 2 Compliant
Enterprise security standards and data protection
Ready to transform your operations?
Schedule a demo to see how our solutions work for your industry.