No-Code AI Voice Agents

Build production-ready AI assistants through a guided setup process that handles the complex configuration for you

Design intelligent AI voice assistants using a simple step-by-step wizard. Define how your agent should behave, attach knowledge resources, configure call routing, and deploy ready-to-use assistants. No prompt engineering or coding skills needed.

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Key Highlights

What Makes This Feature Special

Discover the powerful capabilities that drive real business results

2-Step Guided Wizard

Clear, structured flow that turns your business needs into a working AI agent without technical setup. Define purpose, behavior, and configuration in a streamlined interface.

Smart Defaults & Industry Templates

Pre-configured settings and ready-made templates for common business scenarios. Start with proven configurations and adjust to match your exact requirements.

Behavioral Guardrails Built-In

Set clear rules for what your assistant should and should not do. Define key objectives to keep conversations on track, consistent, and aligned with your brand voice.

Auto-Generated System Prompts

The system creates optimized prompts behind the scenes based on your inputs. Eliminate manual prompt engineering and let the backend handle the technical complexity.

How It Works

Get started with this feature in a few simple steps

Everything you need to transform your voice operations from start to finish

Assistant Management Dashboard
Step 01

Manage All Your Assistants

The assistant dashboard lists every AI agent you've built. View names, status, and creation dates at a glance. Edit, duplicate, test, or delete any assistant and launch new ones with a single click.

  • Central listing for all created assistants
  • Launch new assistants from the same view
  • Track active deployments at a glance
Pre-built Assistant Templates
Step 02

Start With a Template

Pick from a library of pre-configured templates built for common business scenarios. Each one comes with pre-filled behavioral rules, objectives, and model recommendations. Select and customize, or deploy as-is.

  • Industry-specific template library
  • Pre-filled behavioral guidelines
  • Optimized model & voice recommendations
  • One-click import to builder
Assistant Configuration and Model & Voice Settings
Step 03

Configure Identity, Model & Voice

Give your assistant a name, a first message, and a system prompt that defines its behavior. Then select your AI provider from Anthropic, OpenAI, Google Gemini, Groq, or Mistral AI, and pair it with a voice that fits your brand.

  • Custom name, first message, and system prompt
  • Dynamic variables like {{current_date}} supported
  • 5 AI providers: Anthropic, OpenAI, Google Gemini, Groq, Mistral AI
  • Voice selection with language support
Call Transfer, Functions and Advanced Settings
Step 04

Set Up Calls, Functions & Controls

Configure call transfers, assign functions, connect MCP servers, attach a knowledge base, and tune advanced behavior like interruption handling, call limits, and post-call summaries, all from the same assistant editor.

  • Call transfer destinations and routing rules
  • Assign functions and connect MCP servers
  • Attach a knowledge base for accurate answers
  • Advanced controls: call limits, privacy mode, post-call emails
Logs and Call History
Step 05

Review Every Call

Every interaction is logged with caller details, duration, status, audio recording, full transcript, and an AI-generated summary. Search and filter your history to audit behavior, spot issues, and improve over time.

  • Full call history with metadata
  • Audio recording and transcript per call
  • AI summary and extracted data
  • Search, filter, and export tools
Endless Possibilities
Scale your voice operations without limits
Benefits

Transform Your Business

Discover the measurable impact and advantages that drive real business growth

Build AI assistants without writing code or learning prompt engineering

Consistent, reliable responses through structured behavioral guidelines

Faster deployment with industry-specific templates and smart defaults

Reduce setup errors with guided configuration and built-in validation

Scale agent creation across teams without technical bottlenecks

Maintain quality control with clear objectives and rule-based behavior

Attach knowledge bases and integrations directly through the interface

Deploy production-ready agents that work consistently from launch

Solutions

Industry Solutions

Discover how this feature powers tailored solutions across industries

AI Phone System for SaaS Companies 24/7 Customer Support & Technical Assistance

Build a Voice AI agent for your SaaS business. Handle customer support, technical troubleshooting, and onboarding around the clock.

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AI Phone System for Banks & Credit Unions 24/7 Customer Support & Loan Processing

Build a Voice AI agent for your financial institution. Handle account inquiries, loan applications, and customer support around the clock.

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AI Voice Automation for BPO Companies Scale Operations & Reduce Costs

Build a Voice AI agent for your BPO operations. Handle customer service, data collection, and support tasks around the clock.

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Customer Success

See How Our Customers Use This

Real businesses getting real results with this feature. Read their stories.

How a UAE Business Advisory Firm Automated Lead Follow-Up with AI Voice Agents

A UAE-based company formation and business advisory firm deployed multiple VoiceInfra AI agents to call social media leads instantly, with Zoho CRM integration triggering calls and updating lead records automatically

Read Success Story

How a Cloud Consulting Firm in the UAE Added AI Voice Agents to Their Microsoft 365 Practice

A UAE-based Microsoft 365 and Azure consulting firm added VoiceInfra AI voice agents to their existing cloud PBX and Teams Direct Routing portfolio

Read Success Story
Technical Excellence

Technical Specifications

Enterprise-grade infrastructure built for reliability and scale

2-Step Setup

Guided agent creation

Smart Templates

Industry-specific presets

Auto-Prompts

AI-generated system prompts

No-Code Builder

Visual configuration interface

FAQ

Frequently Asked Questions

Find answers to common questions about this feature

No. The builder uses a guided form-based interface where you describe your goals, pick a template, and set behavioral rules. The system automatically generates the underlying prompts and configurations, so you can launch a production-ready AI voice assistant without writing code or managing technical settings.

You define clear 'Should Do' and 'Should Not Do' guidelines that shape how your assistant responds. These rules, combined with your key objectives, keep conversations on-brand, prevent unwanted responses, and ensure consistent performance across all calls.

Yes. The platform includes industry-specific templates for customer support, sales qualification, appointment booking, and technical help. Each template comes with optimized behavioral rules and configuration presets that you can customize or deploy as-is.

Based on your business description, selected industry, and behavioral guidelines, the backend automatically creates optimized system prompts and opening messages. This eliminates manual prompt engineering and ensures your assistant follows proven conversation patterns from day one.

Yes. You can attach custom API functions, webhooks, and MCP servers to sync data with your existing tools. This allows the assistant to pull live information, update records, or trigger actions during conversations without manual intervention.

You can edit any configuration, behavioral rule, or integration at any time. Changes apply to new calls immediately, while active conversations continue on the current version. There’s no downtime or redeployment process required.

The platform includes a live testing environment where you can run trial calls, review conversation flows, and check integration responses. You can also use the chat preview and debug panel to validate behavior, voice settings, and routing rules before publishing.

Yes. You can configure warm transfers, cold transfers (direct), DTMF keypad routing, or multi-number fallbacks. The assistant automatically routes calls to the right department or agent based on caller intent or complex requests it can’t handle alone.

Yes. The assistant detects the caller’s language automatically and responds naturally in that language. You can set transcription preferences and adjust voice settings to ensure clear, accurate conversations across 100+ supported languages.

A dedicated logs dashboard provides complete call history, recordings, AI-generated transcripts, and conversation summaries. You can search by caller, date, or outcome, track response accuracy, and identify areas to improve your assistant’s behavior over time.

The builder uses a structured, form-based workflow with smart defaults and auto-generated prompts, making it ideal for quick deployment and non-technical users. Manual configuration gives you full control over every parameter and custom prompt design. Both methods produce the same type of production-ready AI agents.

Yes. Upload PDFs, FAQs, product guides, or company documents directly through the interface. The assistant uses this knowledge base to answer questions accurately, reference specific policies, and provide context-aware responses during calls.
Platform Features

Continue Exploring VoiceInfra

Discover more ways VoiceInfra can transform your voice AI experience

Knowledge Base

Stop feeding your AI outdated information. Our Knowledge Base lets you upload company documents, crawl entire websites, or paste custom text then instantly connect it to any AI agent. No retraining, no hardcoding, no hallucinations. Just accurate, real-time answers that scale with your business. Upload product manuals, FAQ documents, pricing sheets, or website content. The AI automatically references this information during conversations pulling exact details in under 100ms.

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Call Transfer Smart Routing

Stop forcing customers to repeat themselves. VoiceInfra's Call Transfer lets your AI agent smoothly hand off live calls to human agents, team queues, or external numbers. Choose between fast cold transfers, reassuring warm transfers, or the new attended warm transfer — where the AI stays connected to both parties while briefing the human agent before stepping back. Map keypad digits for self-service routing and manage destinations with bulk CSV import. Seamless handoffs. Better customer experience.

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Batch Calling Campaigns

Create outbound calling campaigns in 3 simple steps. Define your campaign name and caller ID, choose when to start (immediately or scheduled), and add phone numbers manually or via CSV import. CSV uploads support per-call variables like name and company for personalized AI conversations. Maximum 100 numbers per batch.

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Ready to transform your operations?

Contact our sales team to see how the platform works for your industry.

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