Webhooks

Receive real-time call data via webhooks when calls complete. Secure, reliable, and easy to integrate with your applications.

Configure webhook endpoints to receive POST requests with call data when calls complete. Each webhook includes an X-VoiceInfra-Signature header for HMAC-SHA256 verification. Monitor delivery status, view recent logs, and troubleshoot issues from your dashboard.

portal.voiceinfra.ai
Key Highlights

What Makes This Feature Special

Discover the powerful capabilities that drive real business results

Real-Time Call Data Delivery

Receive POST requests to your endpoint when calls complete. Get call duration, recording URLs, transcripts, AI agent responses, and call metadata automatically.

HMAC-SHA256 Signature Verification

Every webhook includes an X-VoiceInfra-Signature header. Verify the signature using your webhook secret to ensure the request is authentic and untampered.

Webhook Delivery Logs

Monitor all webhook deliveries from your dashboard. View timestamps, status codes, response times, and error messages. Troubleshoot failed deliveries quickly.

Simple Configuration

Enter your webhook URL, optionally set a secret, enable webhooks, and you're done. No complex setup, no code changes required on our side.

How It Works

Get started with this feature in a few simple steps

Everything you need to transform your voice operations from start to finish

Webhook Configuration
Step 01

Configure Your Webhook Endpoint

Enable webhooks, paste your endpoint URL, and optionally add a webhook secret for HMAC-SHA256 signature verification. Save and your endpoint starts receiving POST requests with call data as soon as calls complete.

  • Enable/disable toggle
  • Endpoint URL for POST delivery
  • Optional secret for HMAC-SHA256 verification
  • Test webhook button to verify your endpoint
Webhook Delivery Logs
Step 02

Monitor Webhook Delivery Logs

Every webhook delivery is logged with timestamp, event type, HTTP status code, and full payload detail. Quickly identify failed deliveries, inspect request and response bodies, and troubleshoot any integration issues.

  • Full delivery history with timestamps
  • Event type, status code, and success/failure
  • Expandable payload detail per delivery
  • Quickly spot and debug failed requests
Endless Possibilities
Scale your voice operations without limits
Benefits

Transform Your Business

Discover the measurable impact and advantages that drive real business growth

Receive call data automatically when calls complete

Secure HMAC-SHA256 signature verification

Monitor delivery status with detailed logs

Easy URL-based configuration

Optional webhook secret for enhanced security

Real-time delivery feedback

Error logging for troubleshooting

Integrate with CRM, analytics, or custom systems

Use Cases

Real-World Applications

Discover how businesses like yours are achieving remarkable results

Real-Time CRM Updates

Send call data to Salesforce, HubSpot, or custom CRM instantly. Create contacts, log calls, and update lead status automatically via webhooks.

Explore Use Case

Support Ticket Automation

Auto-create Zendesk or helpdesk tickets from call outcomes. Trigger workflows and notify teams based on conversation results.

Explore Use Case

Payment Processing Notifications

Receive webhook alerts for payment transactions. Update order status, send receipts, and trigger fulfillment workflows automatically.

Explore Use Case

Calendar Integration Triggers

Sync appointment bookings to Google Calendar or Calendly via webhooks. Send confirmations and reminders automatically after calls.

Explore Use Case
Technical Excellence

Technical Specifications

Enterprise-grade infrastructure built for reliability and scale

POST Requests

JSON payloads on call complete

HMAC-SHA256

Signature verification header

Delivery Logs

Monitor status & errors

Easy Setup

URL + optional secret

FAQ

Frequently Asked Questions

Find answers to common questions about this feature

Webhook payloads include call ID, phone numbers, call duration, start/end times, AI agent used, recording URL, transcript, and call outcome. The exact payload depends on your configuration.

When you set a webhook secret, VoiceInfra signs each payload with HMAC-SHA256 using your secret. The signature is sent in the X-VoiceInfra-Signature header. Your application verifies the signature to ensure the request is authentic.

Webhooks are triggered when calls complete. You receive a POST request with the final call data including duration, outcome, and any available recordings or transcripts.

VoiceInfra will retry failed deliveries. Check the webhook logs in your dashboard to see delivery status, error codes, and retry attempts. Fix your endpoint and check the logs to confirm successful delivery.

Yes. Configure multiple webhook URLs for different purposes: one for CRM, one for analytics, one for notifications. Each endpoint receives the same call data independently.

Yes. You must provide a valid URL that can receive POST requests. The URL should be publicly accessible and respond with a 200 status code on success.

The secret is optional but recommended. Without a secret, you cannot verify the authenticity of incoming webhooks. Set a secret and use HMAC-SHA256 verification in your application.

After your first call, webhook deliveries appear in your dashboard. View timestamps, status codes, response times, and error messages. Use this information to troubleshoot delivery issues.

Webhooks use POST requests with JSON payloads. Your endpoint should accept POST requests with Content-Type: application/json and respond with a 200 status code.

Yes. Toggle webhooks off in your dashboard to stop receiving POST requests. Existing configurations are saved, so you can re-enable them anytime.

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