AI Voice Custom Workflows | Multi-Step API Automation & Business Logic
Build multi-step workflows combining multiple APIs and business logic
Enable your AI voice agents to execute complex multi-step workflows that combine multiple API calls, data transformations, and business logic. Chain together calendar bookings, payment processing, CRM updates, and notifications into seamless automated workflows.
Key Advantages
Discover how our AI voice agents transform your business
Multi-API Orchestration
Chain multiple API calls in sequence. Book appointment → Process payment → Update CRM → Send confirmation - all from one conversation.
Conditional Logic
Execute different workflows based on conversation outcomes. If payment succeeds, send confirmation; if it fails, offer payment plan.
Data Transformation
Transform data between API calls. Extract information from one API response and use it in the next API request automatically.
Error Handling
Graceful failure recovery with automatic retries, fallback options, and human escalation when workflows encounter errors.
Parallel Execution
Execute multiple API calls simultaneously for faster workflows. Update CRM and send notifications in parallel to reduce wait time.
Workflow Templates
Pre-built workflow templates for common scenarios: appointment booking flow, order processing flow, lead capture flow, and more.
Key Benefits
Transform your business operations with measurable results
Automate complex 10-step processes that previously required 3 different systems
Reduce process completion time from 2 days to 2 minutes
Eliminate manual handoffs between systems
Ensure 100% consistency in multi-step processes
Scale complex workflows without adding staff
Build workflows visually without coding
How It Works
Our implementation process is designed for quick and efficient deployment
Import Required APIs
Use cURL import to add all APIs needed for your workflow (calendar, payment, CRM, notifications, etc.).
Design Workflow Logic
Define the sequence of API calls, conditional branches, and data transformations. Use our visual workflow builder or code-based configuration.
Configure Error Handling
Set up retry logic, fallback options, and escalation rules for each step. Define what happens when APIs fail or return unexpected data.
Test End-to-End
Use the workflow tester to execute the entire flow with test data. Verify each step completes successfully and data flows correctly.
Monitor & Optimize
Track workflow completion rates, identify bottlenecks, and optimize slow steps. Monitor API performance and error patterns.
Success Metrics
Real results that impact your bottom line
10x
Process Speed
Faster completion of multi-step workflows
95%
Automation Rate
Workflows completed without human intervention
99.5%
Success Rate
Workflows completed successfully
0
Manual Handoffs
Eliminated between systems
Implementation Timeline
Get up and running quickly with our streamlined deployment process
Day 1-2
Initial setup and system integration
Day 3-5
Configuration and testing phase
Day 6-7
Training and optimization
Day 8+
Full production deployment
Getting Started
Everything you need to know to begin your voice AI journey
What You'll Need
- Existing phone system or SIP provider
- Basic business requirements document
- 30 minutes for initial setup call
What We Provide
- Dedicated onboarding specialist
- Custom voice agent configuration
- Ongoing support and optimization
Most customers are live within 1 week of initial contact
Why Choose VoiceInfra
Built by engineers who understand the complexity of voice AI
Multi-LLM Architecture
We support multiple AI models (OpenAI, Anthropic, Google) so you're not locked into one provider. Switch models based on cost, performance, or specific use cases.
True SIP Integration
Unlike competitors who require you to change carriers, we integrate directly with your existing phone infrastructure. Keep your numbers, keep your carrier.
Developer-First Platform
Built by developers for developers. Full API access, webhook support, and custom function integration. No black box limitations.
Ultra-Low Latency
Sub-second response times with optimized voice processing. Your customers won't experience awkward pauses or delays in conversation.
Enterprise Security
Enterprise-grade infrastructure with end-to-end encryption. Your data and your customers' data remain secure and private.
White-Glove Support
Direct access to our engineering team during setup and beyond. We're invested in your success, not just your subscription.
Common Challenges We Solve
The problems businesses face that led us to build VoiceInfra
High Support Costs
Hiring, training, and retaining customer service staff is expensive and time-consuming, especially for 24/7 coverage.
Missed Opportunities
Calls go unanswered after hours, on weekends, or during busy periods, leading to lost leads and frustrated customers.
Inconsistent Service
Human agents have varying skill levels, bad days, and different approaches, leading to inconsistent customer experiences.
Complex Integration
Most voice AI solutions require changing phone carriers or complex technical implementations that disrupt existing workflows.
Frequently Asked Questions
Workflows can include unlimited steps, conditional branches, loops, and parallel executions. We support workflows with 20+ API calls, complex data transformations, and sophisticated business logic. If you can describe it, we can automate it.
You configure failure handling for each step. Options include: retry with exponential backoff, skip and continue, execute fallback workflow, or escalate to human. The AI can also inform the customer and offer alternatives.
Both! Workflows can call external APIs, execute custom JavaScript/Python functions, perform data validation, run calculations, and implement any business logic you need. You have full flexibility.
Each step can access data from previous steps using variable references. For example, use the appointment ID from step 1 in the payment processing call in step 2. We handle all data passing automatically.
Absolutely. Use sandbox/test API credentials for each integration. The workflow tester executes the entire flow in test mode, showing you exactly what would happen in production without making real changes.
Related Use Cases
Explore other ways VoiceInfra can transform your business
Instant Appointment Booking | Real-Time Calendar Integration & Scheduling
Book appointments instantly with AI that accesses your calendar in real-time
AI Appointment Scheduling | Automated Booking
Intelligent appointment booking and calendar management with AI voice assistants
AI Appointment Reminders | Reduce No-Shows
Intelligent appointment reminder system to reduce no-shows and improve attendance
Industry Applications
See how this solution applies across different industries
Enterprise
Scale customer service operations while maintaining quality and reducing costs through intelligent automation.
Small Business
Compete with larger companies by providing 24/7 professional customer service without additional staff.
Growing Companies
Scale your customer service capabilities as you grow without proportional increases in operational costs.
Technical Specifications
Enterprise-grade infrastructure built for reliability and scale
99.9% Uptime SLA
Enterprise-grade reliability with redundant infrastructure
Sub-second Response
Ultra-low latency for natural conversation flow
Global Infrastructure
Worldwide coverage with regional data centers
Enterprise Security
Enterprise security standards and data protection
Ready to transform your operations?
Schedule a demo to see how our solutions work for your industry.