MCP Integration | Voice Agents That Execute Real-Time Actions During Conversations
Transform basic voice agents into powerful automation engines that GET THINGS DONE
Transform basic voice agents into powerful automation engines with Model Context Protocol (MCP) integration. Your customers can book appointments, update records, process payments, and trigger workflows - all during the same voice conversation. No more "I'll send you a link" or "you'll need to call back" - everything happens instantly.
Key Advantages
Discover how our AI voice agents transform your business
Real-Time Tool Execution
Execute actions in external systems during live voice conversations
Universal Integration
Connect to Microsoft Teams, Asana, Salesforce, and hundreds more systems
No-Code Setup
Configure MCP servers without development team or coding required
Multiple MCP Servers
Connect multiple MCP servers for different business processes
Live Workflow Automation
Trigger complex workflows and business processes in real-time
Secure Authentication
Enterprise-grade security with permission controls and audit trails
Key Benefits
Transform your business operations with measurable results
Execute real-time actions during voice conversations without delays
Connect to any system with MCP compatibility - Teams, Asana, Salesforce, and more
Eliminate "I'll send you a link" moments with instant action execution
Set up integrations in 60 seconds without development team
Support multiple MCP servers for different business processes
Maintain secure authentication and permission controls
Provide complete audit trails for all executed actions
Transform voice agents from talkers into doers
How It Works
Our implementation process is designed for quick and efficient deployment
MCP Server Configuration
Configure your MCP server URL and authentication. Connect to Microsoft Teams, Asana, Pipedream, or any MCP-compatible system.
Tool Testing & Validation
Use built-in testing tools to verify MCP server connections and see real-time tool execution in action.
Agent Assignment
Connect MCP servers to specific AI agents and configure which tools each agent can access based on their role.
Permission & Security Setup
Configure security permissions, authentication controls, and audit trail requirements for tool execution.
Deployment & Monitoring
Deploy agents with real-time action capabilities and monitor performance with detailed execution analytics.
Success Metrics
Real results that impact your bottom line
60s
Setup Time
Time from configuration to deployment
100%
Real-Time Execution
Actions completed during the same conversation
Unlimited
MCP Servers
Number of MCP servers you can connect
99.9%
Execution Reliability
Success rate of tool execution during calls
Implementation Timeline
Get up and running quickly with our streamlined deployment process
Day 1-2
Initial setup and system integration
Day 3-5
Configuration and testing phase
Day 6-7
Training and optimization
Day 8+
Full production deployment
Getting Started
Everything you need to know to begin your voice AI journey
What You'll Need
- Existing phone system or SIP provider
- Basic business requirements document
- 30 minutes for initial setup call
What We Provide
- Dedicated onboarding specialist
- Custom voice agent configuration
- Ongoing support and optimization
Most customers are live within 1 week of initial contact
Why Choose VoiceInfra
Built by engineers who understand the complexity of voice AI
Multi-LLM Architecture
We support multiple AI models (OpenAI, Anthropic, Google) so you're not locked into one provider. Switch models based on cost, performance, or specific use cases.
True SIP Integration
Unlike competitors who require you to change carriers, we integrate directly with your existing phone infrastructure. Keep your numbers, keep your carrier.
Developer-First Platform
Built by developers for developers. Full API access, webhook support, and custom function integration. No black box limitations.
Ultra-Low Latency
Sub-second response times with optimized voice processing. Your customers won't experience awkward pauses or delays in conversation.
Enterprise Security
SOC 2 compliant infrastructure with end-to-end encryption. Your data and your customers' data remain secure and private.
White-Glove Support
Direct access to our engineering team during setup and beyond. We're invested in your success, not just your subscription.
Common Challenges We Solve
The problems businesses face that led us to build VoiceInfra
High Support Costs
Hiring, training, and retaining customer service staff is expensive and time-consuming, especially for 24/7 coverage.
Missed Opportunities
Calls go unanswered after hours, on weekends, or during busy periods, leading to lost leads and frustrated customers.
Inconsistent Service
Human agents have varying skill levels, bad days, and different approaches, leading to inconsistent customer experiences.
Complex Integration
Most voice AI solutions require changing phone carriers or complex technical implementations that disrupt existing workflows.
Frequently Asked Questions
Model Context Protocol (MCP) lets your AI agents execute real actions during calls - book appointments, update CRM records, trigger workflows. Instead of just talking, your AI becomes a fully functional team member that gets things done.
No! MCP integration is designed for business users. Simply configure your MCP server URL and assign tools to your agents. Connect Microsoft Teams, Asana, Salesforce, and hundreds of other tools without writing code.
Any system with MCP compatibility - Microsoft Teams, Asana, Pipedream, Salesforce, HubSpot, Slack, Zoom, and custom applications. If it has an API, we can connect it via MCP.
Absolutely. MCP integration uses secure authentication and permission controls. Agents can only perform actions you explicitly authorize, with full audit trails for compliance and monitoring.
Related Use Cases
Explore other ways VoiceInfra can transform your business
Live CRM Updates | Real-Time Customer Data Integration & Automation
Update your CRM in real-time during customer conversations with AI automation
Support Automation | AI-Powered Support Ticket Management & Issue Resolution
Comprehensive help desk automation with AI that resolves issues and manages tickets intelligently
Automated Workflow Triggers | Business Process AI
Trigger automated workflows and business processes with intelligent voice interactions
Industry Applications
See how this solution applies across different industries
Enterprise
Scale customer service operations while maintaining quality and reducing costs through intelligent automation.
Small Business
Compete with larger companies by providing 24/7 professional customer service without additional staff.
Growing Companies
Scale your customer service capabilities as you grow without proportional increases in operational costs.
Technical Specifications
Enterprise-grade infrastructure built for reliability and scale
99.9% Uptime SLA
Enterprise-grade reliability with redundant infrastructure
Sub-second Response
Ultra-low latency for natural conversation flow
Global Infrastructure
Worldwide coverage with regional data centers
SOC 2 Compliant
Enterprise security standards and data protection
Ready to transform your operations?
Schedule a demo to see how our solutions work for your industry.