How a Norwegian Business Integrated a VoiceInfra Call Widget on Their Website Using Telnyx Numbers
A Norwegian business brought their Telnyx phone numbers to VoiceInfra and integrated an AI-powered call widget on their website, enabling instant voice conversations with website visitors, no app download, no form filling.
Telnyx
Platform Connected
AI agents running on Telnyx phone numbers
Widget
Website Integration
Embedded call widget on website for instant voice conversations
Instant
Visitor Response
No app, no form, no email wait
0
Infrastructure
No PBX, no SIP trunk, no hardware
The Challenge
The Norwegian business was losing website visitors who landed on their site but didn't know who to call or how to get in touch. Contact forms were going unanswered, email replies were too slow, and visitors were bouncing to competitors. They needed a way to enable instant voice conversations between website visitors and their business, without requiring visitors to download an app, fill out a form, or wait for an email reply. They also wanted to use their existing Telnyx phone numbers rather than switching carriers.
The Solution
The business brought their existing Telnyx phone numbers to VoiceInfra and integrated a VoiceInfra call widget on their website. No PBX, no phone system, no SIP trunk, just Telnyx numbers and an embedded widget.
Website visitors see a call button on the site. Clicking it connects them instantly to a VoiceInfra AI agent via their browser, no app download required. The AI agent handles product inquiries, pricing questions, service details, and general business information. Complex matters are transferred to human staff.
The widget was embedded on the website with a simple script tag. The AI agent was trained on the business's content, services, and FAQ using VoiceInfra's agent builder.
Outcomes
Instant voice conversations from website visitors
Visitors click a button and connect to an AI agent instantly, no app, no form, no email wait.
Telnyx numbers integrated with VoiceInfra
Existing Telnyx phone numbers brought to VoiceInfra for AI-powered call handling and widget integration.
No infrastructure required
No PBX, no phone system, no SIP trunk. Just Telnyx numbers and a website widget.
AI agents handle inquiries directly from the website
Product questions, pricing, service details, all handled by AI without staff involvement.
Looking Ahead
The business is adding outbound follow-up capabilities, AI agents calling back visitors who left their contact information via the widget, plus proactive engagement triggers based on visitor behavior on the website.
Key Takeaways
Telnyx numbers work with VoiceInfra out of the box
Bring your existing Telnyx phone numbers to VoiceInfra and start AI-powered call handling immediately. No PBX, no SIP trunk, no carrier change.
Website call widgets convert visitors into conversations
Instead of contact forms and email waits, website visitors get instant voice conversations with AI agents. Higher engagement, faster answers, better conversion.
Zero infrastructure for web-based calling
No phone system, no PBX, no hardware. Just Telnyx numbers, VoiceInfra AI agents, and an embedded website widget.
Features That Made This Possible
Frequently Asked Questions
Ready to Enable Instant Voice Conversations on Your Website?
Bring your Telnyx numbers to VoiceInfra and embed an AI-powered call widget on your website.