Dynamic Outbound Call API
Programmatic call initiation with full assistant configuration control
Access your AI assistant via API to programmatically initiate outbound calls with dynamic payload customization. Leverage all configured settings while maintaining complete control over call parameters, recipient targeting, and conversation flow through our RESTful API interface.
Key Highlights
Discover what makes this feature stand out
Programmatic Call Control
Initiate outbound calls programmatically using REST API with complete control over caller/callee numbers, assistant configuration, and conversation parameters. Perfect for automated workflows and system integrations.
Dynamic Payload Customization
Customize every aspect of your call dynamically - from system messages and voice settings to function integrations and compliance configurations. One API endpoint, infinite possibilities.
Real-Time Assistant Configuration
Override any assistant setting on-the-fly including LLM providers, voice synthesis, knowledge bases, and function calling. No need to create multiple assistants for different scenarios.
Enterprise Integration Ready
Built for enterprise workflows with API key authentication, comprehensive error handling, and detailed response data. Integrate with CRM systems, automation platforms, and custom applications.
Benefits
See how this feature can transform your business
Programmatically initiate calls from any system or application
Dynamically customize assistant behavior per call without creating multiple configurations
Integrate with existing CRM, automation, and workflow systems
Scale outbound communication through API automation
Maintain consistent assistant quality while enabling dynamic customization
Enterprise-grade authentication and error handling for production deployments
Why Choose VoiceInfra for Dynamic Outbound Call API
Built by engineers who understand enterprise telephony complexity
Instant Deployment
Deploy in minutes, not months. No complex integrations or lengthy setup processes required.
Enterprise Security
SOC 2 compliant infrastructure with end-to-end encryption and enterprise-grade security.
Proven Scalability
Handle thousands of concurrent calls with sub-second response times and 99.9% uptime.
Expert Support
Direct access to our engineering team during setup and beyond. White-glove onboarding included.
Use Cases
Explore how this feature can be applied in different scenarios
CRM-Triggered Outbound Calls
Automatically initiate follow-up calls when leads reach specific stages in your CRM pipeline. Customize conversation flow based on lead data and interaction history.
Automated Appointment Reminders
Trigger personalized appointment reminder calls from your scheduling system. Dynamically include appointment details, rescheduling options, and customer-specific information.
Customer Support Escalation
Automatically initiate outbound calls for high-priority support tickets. Customize agent knowledge and conversation flow based on ticket context and customer history.
Survey & Feedback Collection
Programmatically conduct customer satisfaction surveys and feedback collection. Customize questions and conversation flow based on customer segments and interaction history.
How It Works
Get started with this feature in a few simple steps
Generate API Key
Create your API key in the dashboard's API Keys section. Secure your key and configure appropriate permissions for outbound call access.
Configure Base Assistant
Set up your assistant with default settings including voice, LLM provider, knowledge bases, and functions. These serve as the foundation for dynamic customization.
Prepare Call Payload
Structure your API request with required fields (caller, callee) and optional customizations. Override any assistant setting dynamically per call.
Integrate & Deploy
Integrate the API into your systems using our comprehensive documentation and code examples. Monitor call status and handle responses programmatically.
Monitor & Optimize
Track call outcomes, response rates, and conversation quality through our analytics dashboard. Optimize your API integration based on performance data.
Implementation Timeline
Get up and running quickly with our streamlined deployment process
Day 1
Initial setup and configuration
Day 2-3
Integration and testing phase
Day 4-5
Training and optimization
Day 6+
Full production deployment
Technical Specifications
Enterprise-grade infrastructure built for reliability and scale
99.9% Uptime SLA
Enterprise-grade reliability with redundant infrastructure
Sub-second Response
Ultra-low latency for natural conversation flow
Global Infrastructure
Worldwide coverage with regional data centers
Multi-LLM Support
OpenAI, Anthropic, Google - choose the best model for your needs
Frequently Asked Questions
Find answers to common questions about this feature
Include your API key in the request header as 'X-API-Key: YOUR_API_KEY_HERE'. Generate API keys in your dashboard's API Keys section with appropriate permissions for outbound calling.
Yes! You can dynamically override any assistant setting including LLM provider, voice configuration, system messages, knowledge bases, and function integrations. This allows infinite customization without creating multiple assistant configurations.
All phone numbers must be in E.164 format (e.g., +1234567890). The caller number must be registered in your Phone Numbers section on the platform before use.
The API returns detailed error responses with specific error codes and messages. Common errors include missing required fields (422), insufficient credits, or invalid phone numbers. Implement proper error handling in your integration.
Yes! The API returns call session information including call_id and status. Use this data to track call outcomes through our analytics API or dashboard for comprehensive campaign monitoring.
Ready to transform your operations?
Schedule a demo to see how our solutions work for your industry.