How a Turkish AI Partner Resells VoiceInfra AI Agents to Major Automotive Dealerships
A Turkish AI startup partnered with VoiceInfra to deploy AI voice agents on Karel IPG1000 PBX systems for major automotive dealerships. The AI agents handle reception calls, after-hours inquiries, sales lead qualification, and customer follow-ups via extension-based registration.
Karel
Platform Connected
AI agents registered on Karel IPG1000 PBX via extension
4
Agents Per Dealership
Reception, after-hours, sales, follow-up
3
Automotive Brands
3 major automotive brands
0
Infrastructure Changes
No hardware, no carrier switch, no SIP trunk
The Challenge
The Turkish AI startup identified that car dealerships across 3 major automotive brands were losing customers to missed calls. Receptionists were busy with in-person walk-ins and couldn't answer every phone call. After-hours calls went to voicemail. Sales teams were following up manually, which was slow and inconsistent. The startup needed an AI voice agent platform that could integrate with Karel IPG1000 PBX systems (which these dealerships already used), offer multiple agent types per dealership (reception, after-hours, sales, follow-up), and be resold as a managed service. Building their own AI platform was not an option.
The Solution
The Turkish startup partnered with VoiceInfra and deployed AI agents on Karel IPG1000 PBX systems at major automotive dealerships across Turkey. VoiceInfra AI agents registered as extensions on each dealership's existing Karel PBX, no SIP trunk, no hardware changes.
Each dealership gets 4 AI agents:
Reception Agent: Handles inbound calls during business hours, greets callers, routes to the right department (sales, service, parts), and answers general dealership questions.
After-Hours Agent: Answers calls outside business hours, takes messages, provides basic information about dealership hours and location, and schedules callbacks for the next business day.
Sales Agent: Qualifies inbound sales leads, answers questions about inventory, books test drives, provides financing information, and captures lead details for the sales team.
Follow-Up Agent: Makes outbound calls to post-visit customers, service reminders, satisfaction surveys, and appointment confirmations.
All AI agents are trained on automotive dealership operations, inventory lookup, test drive scheduling, trade-in valuations, service booking, and financing procedures.
Outcomes
AI agents deployed across multiple automotive brands
major automotive dealerships across Turkey each running 4 AI agents on their Karel PBX systems.
4 functions per dealership
Reception, after-hours, sales, and follow-up, all automated, all running simultaneously on the same Karel PBX.
Extension-based registration on Karel IPG1000
No SIP trunk, no hardware, no carrier change. AI agents registered as extensions on existing Karel PBX at each dealership.
Turkish partner reselling AI as a managed service
The startup partnered with VoiceInfra to resell AI voice agents to automotive dealerships, creating a recurring revenue stream.
Looking Ahead
The partner is expanding to additional automotive brands. New AI agent workflows are being developed for service department scheduling, parts ordering, and customer retention campaigns.
Key Takeaways
Karel PBX connects to VoiceInfra via extension registration
VoiceInfra AI agents register as extensions on Karel IPG1000 and IPG-series PBX systems. No SIP trunk, no carrier change, no hardware.
Multiple agents per location scale across dealership networks
4 AI agents per dealership (reception, after-hours, sales, follow-up) running simultaneously, deployed across major automotive dealerships.
AI partners create recurring revenue by reselling AI agents
The Turkish startup partnered with VoiceInfra to resell AI voice agents to automotive dealerships as a managed service, no platform development required.
Features That Made This Possible
Multi-Dealership Resale
AI agents deployed for major automotive dealerships across Turkey, each with custom-trained reception, after-hours, sales, and follow-up agents.
Frequently Asked Questions
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